评论 (485)

整体评分
2.7
每个评分等级的数量
  • 31% 的评分是 5 星
  • 12% 的评分是 4 星
  • 15% 的评分是 3 星
  • 15% 的评分是 2 星
  • 26% 的评分是 1 星
2018年4月17日

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.

Flying Fitness
美国
大约1个月 人在使用应用
2022年4月5日

Am Anfang hat die App noch funktioniert. Jetzt kann ich nichts mehr uploaden und aus der Link Ansicht der PDF's komm ich auch nicht mehr raus. Schade, aber die APP fliegt raus.

DaniChou-Store
德国
25天 人在使用应用
2016年10月9日

Fantastic product and free to use. Highly recommend this app. Easy to use. A great addition to any site. Thank you.

Spared Parts Uk
英国
6天 人在使用应用
2023年3月11日

I have a problem with uploading files can you help me
One or more of your files failed to save. Please try saving again

3DPrintStoreSTL
越南
24天 人在使用应用
Shopify已回复 2023年3月14日

Hi, there. Thanks for taking the time to leave us a review for Digital Downloads. I understand that you're experiencing issues when uploading your files. Please ensure that your file sizes are no larger than 5 GB. If you are still having issues, we would like to help you look into this further. Kindly contact us directly using this link: https://bit.ly/2AWw5VA. We look forward to hearing from you. - Mac, Shopify Support

2019年2月5日

App doesn't work...don't use it! Not worth the headache and hassle of resending customers the product

Behind The Bundles
美国
8天 人在使用应用
2017年6月10日

Great little app, the only downside for me is that the link to the download is not stored in a customers account.

Titania Creations
英国
大约1个月 人在使用应用
2023年9月12日

Catastrophique... Et le support Shopify n'est absolument pas compétent et ne connait même pas le fonctionnement de l'application.
J'ai passé des jours à charger tous mes fichiers et mes clients ont l'impossibilité de décompresser les fichiers zip générés par l'application.
Pourquoi laisser en ligne une app qui ne fonctionne pas et qui n'a aucun support ??

Bijou de Ré
法国
7天 人在使用应用
2016年8月26日

Price is right and it works fine, but setup is gruelling if you have more than a few products. It would be great to have a bulk upload option - or better yet, have it fully integrated with the regular products and be able to add the download files directly there!

Clothwerx
加拿大
18天 人在使用应用
2020年4月14日

Garbage app. Had to delete it. Would not send links upon fulfilling the order. It would essentially time out and then produce an error message.

Instructional Design Genius
美国
6天 人在使用应用
2021年3月19日

I thought this app would be perfect for me since it's created by Shopify but it turned out that it's not working at all. I can't download anything and the download button doesn't work. Please fix that asap.

instantcurles.com
美国
5天 人在使用应用
Shopify已回复 2021年3月29日

I'm sorry to hear that you've had issues downloading products via the app, and thank you for sharing that feedback with us here. It's possible that this may be a local issue so I would recommend trying on other browsers and devices to see if the issue is replicable there.

If the problem persists, I would recommend contacting our support team directly so that you can be authenticated on the store and this issue can be investigated more thoroughly. You can reach out to us directly here: https://bit.ly/2AWw5VA. -Victor, Shopify Support