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A nice start, but one star from me until you can attach multiple files to the same product variant. Shopify's suggestion of attaching a .zip file is useless: many people don't know how to use them, and we lose the vast number of customers who are purchasing on mobile devices that can't handle .zip files.
Estou tendo problemas. Parou de funcionar e está com erro todos os downloads gerados.
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App works for downloading digital images, then it stops functioning properly. Its glitchy. Now instead of automatically allowing users to receive a link in checkout confirmation... it "hangs up" and states there is a delay. When I look in admin, there is an unfulfilled status on the purchase.
So instead of automatically fulfilling the order, it hangs up and waits for a response on the admin side ...
Hi, there. Thank you for sharing your experience and feedback! I'm happy to pass this on to our team who looks into improvements we can make. That being said, I'd also ...
I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!
I sell greeting cards with a total of 5 pdf's. Just came to find I can only attach one file per listing. This app is not suitable for that I suppose.
Hey, there. Thank you for reach out and sharing this feedback. While you can only attach one file per variant, you can use a .zip file or another file archive format to ...
I can attach things just fine, but the customers never get update emails if a product they bought gets updated with a new file. Support is looking into it. Update: It's been 1 month and no word from Shopify Support. The last correspondance made it very clear that this app is not part of what you are paying for when using Shopify and they said that this app isn't made for sending out update emails ...
Thank you for reaching out and posting your feedback here, and I'm sorry to hear that you've experienced this issue. My understanding is that customers should be receiving ...
Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.
New to this and finding out how to add digital products is infuriating. I'm not dense, either.
It just stops working and nobody at support knows why
Hi, there! Thanks for bringing this to our attention. Reaching out to our Support Team to provide this insight to our developers was the best approach. Thanks again!
App currently does not allow you to add downloads to a product, at least for me. Has worked well in the past but now is not functioning.