评论 (491)

整体评分
2.6
每个评分等级的数量
  • 31% 的评分是 5 星
  • 12% 的评分是 4 星
  • 15% 的评分是 3 星
  • 15% 的评分是 2 星
  • 27% 的评分是 1 星
2022年7月10日

Unfortunately you can't develop in SAFARI with this app. It would be really nice if they would have said that and saved me an hour trying to figure that out. I haven't tried testing a download with Safari as yet. Let's hope it at lest does that.

Old School Dungeon Master
美国
3个月 人在使用应用
Shopify已回复 2022年7月26日

Thank you for writing your review and I'm sorry to hear that you've had this issue. Some Shopify apps will not work correctly in Safari, and this is often due to the cross-site traffic settings within the Safari browser. We recommend that you head to Safari > Preferences > Privacy and unchecking the "prevent cross-site tracking" option.

Once this is done, please restart your browser and clear your browser's cache and cookies if need be. If the issue persists, you can contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2024年6月24日

This plugin only supports a single file upload, which is quite limiting and not clearly mentioned in the file management area. Although it seems to allow multiple file uploads initially, attempting to save results in a vague error message without any clear indication of the issue. This can be frustrating and time-consuming, especially when you need to manage multiple files. I hope the developers address this limitation and improve the error messaging for a better user experience.

Creative Rabbit
美国
21天 人在使用应用
Shopify已回复 2024年6月26日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

2022年5月15日

The app certainly does do the job and is relatively easy to use. However, I cannot give it 5 stars without the ability for users to re-download their files from their account page. Having to direct confused customers to hunt down an email they may or may not have anymore is a poor user experience. That's a glaring problem, and I'll likely need to find another solution for digital products if I can't sort out a way to modify the template myself.

LambdaFive
美国
3个月 人在使用应用
Shopify已回复 2022年6月8日

Hi there, LambdaFive. Thanks for taking the time to leave a review for Digital Downloads. The ability for customer's to re-download perviously purchased files from their account is definitely something that we've had requested to be added in the past. I've gone ahead and passed this review along to our Product Teams so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support

2023年3月5日

If I could upload MIDI Files for digital downloads this ap would be amazing! seems pretty stright forward though

BeatMakerMerch
美国
大约2个月 人在使用应用
Shopify已回复 2023年3月8日

Hey, there! Thanks for leaving us a review for Digital Downloads! The app should support several different file types, so I recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so you can have one of our advisors assist you in real time with your options. Also, make sure that your files aren't greater than 5 GB in size! -Imogen, Shopify Support

2018年1月24日

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
美国
大约2个月 人在使用应用
2018年12月25日

PCゲームのDownload販売をするためにこのアプリを導入しました。
Download回数制限など、最低限の機能はついています。
ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。
アップデートの希望が一つあります。
Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

Cub'sWorks
日本
大约1个月 人在使用应用
2021年5月28日

Digital Downloadersを使ってみて
結論でいえばDigitalコンテンツの販売がこのアプリを使うと簡単に実現します。とても便利でオススメします。
ただし問題点も多く混在します。まず商品リストの商品名を変更するとアプリのリストに反映されない!つまり商品名は永遠に訂正できない!
アップロードしたアタッチメントデータを削除しないで商品を削除すると、アプリのリストに削除した商品名が永遠に記載され続ける!
商品全て削除削除し、新規作成しない限り訂正手段がない!その場合、順番も変えれないのでチェックリストとして機能しない!
など、考えられないバグが存在します。このような問題があるので使用に際して、気楽に商品名を入力するとあとで訂正するのに大変な労力が必要なので使用する方は、この点を十分注意してください。
この点がなければ、とても機能的に優れてアプリなので早急の改善望みます。

IICONOICON
日本
大约1个月 人在使用应用
2024年5月31日

Es ist ja eine offizielle Shopify-App. Wieso ist es nicht möglich, dieses Mail mit einem Shopify Mail-Template zu versenden?

Magic Planner
瑞士
16天 人在使用应用
2017年2月12日

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Reshapely
加拿大
大约1个月 人在使用应用
2020年10月10日

App is good for the most part but im having issues with customers not getting the download link or the download link not working sometimes. Whats up with that?

JoeyTaylor
美国
大约1个月 人在使用应用
Shopify已回复 2020年10月12日

Thank you for sharing your feedback, and for letting us know about the troubles you've encountered with the app. I'd like to look into this further with you, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Oliver, Shopify Support