Características
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Ubicados en Estados Unidos
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
16 de noviembre de 2012
Idiomas
Inglés, Danés, Alemán, Español, Finés, Francés, Italiano, Japonés, Coreano, Noruego (Bokmål), Checo, Holandés, Polaco, Portugués (Brasil), Portugués (Portugal), Sueco, Tailandés, Turco, Vietnamita, Chino (simplificado), y Chino (tradicional)
Categorías
Descargas digitalesDigital Downloads facilita la venta de archivos digitales directamente desde tu tienda Shopify.
Vende archivos digitales, como libros electrónicos, arte digital e imágenes, desde tu tienda Shopify con la aplicación Digital Downloads. Esta aplicación se integra sin problemas con tu tienda Shopify, tanto si eres creador de contenido como si tienes un negocio de cualquier tamaño. Podrás agregar archivos digitales a productos nuevos o existentes, hacer seguimiento de pedidos, enviar enlaces de descarga directa a tus clientes y mucho más, todo de forma rápida y fácil.
- Agrega todo tipo de archivos a tus productos directamente desde la aplicación.
- Fija límites de descarga y envía enlaces en cualquier momento tras la compra.
- Combina archivos digitales con variantes de productos físicos o digitales.
437 reseñas
Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved.
1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end...
2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time!
I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed!
3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that.
Hope this helps!
Ne fonctionne plus... dommage
I too have had no problem with this app. It does what it's supposed to do. I've not had any complaints? I'm not sure why the low rating. Now Shopify tells me to contact the developer and update it.? But the Developer is Shopify. I see an answer from them below saying that they are working on it and it gives a link to their progress but the link doesn't work. ??
The app is now showing up as "Unsupported" with a warning message in the settings page that says the following.
"This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."
I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer...
Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...
The app has been working for two years with no problems. but lately it's been crashing all the time.
And now a message appears: "This application may not work as expected".
It's impossible to contact the developer. I don't know what to do.
Hi there. Thank you for sharing your review. At this time, the Digital Downloads app is in maintenance mode. However, we will still implement critical security fixes or fix widespread bugs. You can review our public documentation here: https://shopify.link/vaWl -Mac, Shopify Support
Acerca de esta aplicación
Fecha de lanzamiento
16 de noviembre de 2012
Idiomas
Inglés, Danés, Alemán, Español, Finés, Francés, Italiano, Japonés, Coreano, Noruego (Bokmål), Checo, Holandés, Polaco, Portugués (Brasil), Portugués (Portugal), Sueco, Tailandés, Turco, Vietnamita, Chino (simplificado), y Chino (tradicional)
Categorías
Descargas digitalesCreada por Shopify
Acerca de Shopify
Calificación promedio: 4,2
15 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
151 O’Connor St, Ottawa, ON, ON, CA
Soporte técnico
Este desarrollador no ofrece soporte técnico directo en Español.