Digital Downloads

Digital Downloads

par Shopify

Sell digital products in your store

3.0 de 5 étoiles(302 avis)

Attach files to your products

Digital attachments are linked to a variant on a particular product and will track sales and downloads.

Customers get files instantly

Your customers get a direct download after checkout, and an emailed link.

Automatically send updates

Updating the attached file can automatically send an updated download link to your customers.


À propos de Digital Downloads

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

Features:

  • Digital attachments are linked to a variant on a particular product
  • Mix and match a product to have physical and digital products
  • Your customers get a direct download after checkout, and an emailed link
  • Set download limits as needed

Galerie de supports multimédias

Assistance

Tarifs

Gratuit

3.0 de 5 étoiles

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

  • 5 de 5 étoiles
    40 % des évaluations sont des évaluations à 5 étoiles
  • 4 de 5 étoiles
    13 % des évaluations sont des évaluations à 4 étoiles
  • 3 de 5 étoiles
    15 % des évaluations sont des évaluations à 3 étoiles
  • 2 de 5 étoiles
    13 % des évaluations sont des évaluations à 2 étoiles
  • 1 de 5 étoiles
    19 % des évaluations sont des évaluations à 1 étoiles

Avis les plus récents

Photodobe

1) App does not open in Safari at all. Developers do not care
2) Impossible to search for a specific order, which is needed when proving chargeback cases, i.e. that a customer has downloaded the product
3) Does not work properly in chrome. When you press add a download, it will go to all downloads and then you have to click back to actually upload a digital file that you wanted to add to a product. Conclusion: it's clear that the app has not been updated for ages.

Réponse du développeur

11 octobre 2021

Hey, there. Thank you for taking the time to write this review and share this feedback. We can't be sure why it's not working on Safari, as it could be related to the browser settings. However, there are some great suggestions here, such as being able to search for specific orders or improve the functionality on Chrome, and we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

GRAUX | Inspiring Guitar Loops

Hi. I have been using your app to run my business since Feb. 2021 and it looks like my clients does not always receive their digital goods. It seems like the browser they use does not matter. Is there a quick way to make sure my clients always gets what they pay for using your app ?

Réponse du développeur

11 octobre 2021

Hi, there. Thank you for reaching out and bringing this to our attention. It looks like we'll need to take a closer look at your account in order to resolve this issue. Please visit the Shopify Help Center (https://bit.ly/2Vt7Et5) and we'd be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

RingDivas.com

EDIT: The issue has been resolved. After reporting to the support team I was responded to by the next day. Took several days to fix but the customer service was pretty amazing throughout. Download app is working like a charm now. OLD REVIEW: This app was broken. I've had it working on my shop for years without issue. All of a sudden at midday on 9/17 the app no longer automatically fulfills orders even though the option is checked on all of my downloads. I have to manually fulfill every order which results in threats of chargebacks. Please fix this. Was this app recently updated? Will update the review once the app is fixed.

Réponse du développeur

20 septembre 2021

Hi, there. Thank you for reaching out and taking the time to leave this review. We are sorry to hear you are experiencing this issue. I would recommend removing the app from your store and downloading it again if you have not yet tried this.

If you're still running into issues with Digital Downloads after trying this, please get in touch with our Support team by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and logging into your account. Take care! -Marty, Shopify Support