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Not only does the Kable app allow for customization other digital download apps do not, the tech support is superb. We ran into a slight issue when setting up physical items that had digital components, and tech support solved our issue in a matter of hours. Not only that, they were friendly and positive while doing so. The app is well worth the cost and makes it much easier to share content with customers. I would recommend Kable to anyone looking to branch out into digital items!
First off, the app is incredible. It's exactly what I needed to sell my documentaries and resources. But the support was probably the best experience I've ever had with getting help. Jason and his team answered all of my questions quickly. I'm new to Shopify so the learning curve for me was substantial. Jason and his team worked with me as figured things out. I can't recommend the app enough. It has multiple options for delivery of your products (both physical and digital) and the support is world class. I highly recommend this app if you want your store to be successful.
A very good product well adapted to Shopify, with an amazing client support as usual with Jason from Kable Commerce ! I recommand this app
The App works really well and the support from Jason is absolutely amazing, responding usually in minutes and going above and beyond helping with integrations, customizations and even implementing new functionalities in almost no time when you bring up an issue or request. Thank you for this great app!
I'm really amazed by both the app as well as the app support. Jason is super helpful and very quick with fixing things. I had some small personalised adjustment requests and made some minor bug reports and he fixed everything. :)
I also really love about the app that you get charged per order. This is a very nice model, especially for smaller shops or people who just start out! Also, the download function on the "thank you"-page works wonderfully and the app even supports multiple store languages! I can really recommend it! :)
We used this app for our website and are extremely happy. Had some minor issues but those were quickly resolved by the stunning customer service.
This app has really made my day. Works 10x better than the other apps I've tried, and has 10x more functions and is 10x more intuitive. Here are a couple of things that I'd recommend though:
1. The chance of uploading multiple files at once. This would make this app literally perfect, because I had to add 80 photos manually and it's been pretty frustrating. But the other apps I tried didn't support this feature neither.
2. Change the icon. It's not that it annoys me, it's just an advice, I think that this app could be a bit more popular with a different, more professional, dark-colored icon. Because I've been looking for digital products apps like 5 times today and it took me a while to even notice this app.
I’m a musician and using the app for music and pdf downloads. The downloads are immediately visible on the order page when the customer purchases. An email also goes out instantly to the customer with their downloads. The speed of downloading is super fast. The set up, to add digital products, or to add digital products to physical products, is easy and straightforward. The support is really good and swift to answer queries. All in all, thrilled with it.
I highly recommend this app! Not only does it do everything I wanted and more, the support team is absolutely amazing. They respond quickly to any inquiries and resolved two issues I had. 10/10 recommend!
This app is AMAZING! It literally saved me and it's the only app out there that does everything that it does! Plus, the price is more then fair in comparison! The other apps do not do and can not do everything that this one does. You can have larger file limits over 5GB that others don't offer. On top of that, you can attach multiple files within 1 file. Others don't offer that either. This app does both! Not to mention no total storage limits like other apps! Lastly, they offer great customization tools that some others did not have, which is nice to be able to set download limits and customize the email to customers after purchase. Other apps were charging ridiculous prices for very limited storage, no customization, and you couldn't load larger files. I literally wasted 3 days searching and testing other apps to only find out they could not do what this app does! It was extremely frustrating to keep running down dead-end roads.
I had large files and combo packs that I needed the ability to download large files above 5GB in size, and the ability to attach multiple files as well, and not have to worry about total storage space. The price was just a bonus!
I tried 10 other apps (no joke) and literally messaged 15 different shopify experts. The best answer I got back was they had to build an app for me for $1300.00. Well luckily, they were wrong and that's not needed anymore as this app has it all! Trust me when I tell you this is the only app you need that offers everything! Believe me, I tried and tested them all and had to delete and ask for refunds on everyone (most didn't offer free previews). It was a very frustrating process before coming across this app.
I also want to add that Jason with Kable was incredible and I received the best customer service I have ever received on any Shopify app that I have used. He specifically was willing to tailor things to my needs and was very prompt in his responses back to me. Everything was so good I had to leave my 1st review to pass this along to everyone.
Don't waste your time searching for everything that this app does! Trust me when I tell you that you won't find it out there. This app is slept on and for the life of me I can't figure out why it's not top rated besides being newer. I'm just thankful to have found it as it was holding my store launch back and it was the last thing I needed to launch! Now I can get back to work!
Thanks Kable & Jason!
Thank you so much for the kind review! We’re always here to help if anything comes up.