Dinosell: Post Purchase Upsell , 22件のレビュー

総合評価
4.1
評価レベルごとの件数
  • 評価の77%は5つ星です
    17
  • 評価の14%は4つ星です
    3
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の9%は1つ星です
    2
編集日：2021年8月10日

Dinosell offers good potential but you need to contact customer support to change the default settings in CSS.
'Powered by Dinosell' on each individual widget is not shown on the app preview. Default graphics and font sizes could do with toning down to give great first time impressions.

CUI Wear
イギリス
アプリの使用期間：29分
Dinosellが返信しました 2021年8月7日

Hello

Actually, all the issues you mentioned are resolvable. But I checked with all the customer support agents and found out that you haven't contacted us.

1. The Dinosell branding can be removed. Since we have not introduced a pricing plan for Dinosell we are giving the premium version for free for a limited period of time.

2.The circle graphics in the discount code box can be removed using additional CSS.

3. The size of the discount code text can be changed using additional CSS.

We have provided provision in all widgets to add additional CSS for design requirements.

So please contact us at roar@dinosell or via our in-app chat. We are more than happy to help you.

Looking forward to hearing from you.

-Anand, Customer Support Advocate.

2022年10月12日

Can't even open the app, it just loads until it says "Error while authentication" or "bad gateway". Useless thing.

Model Toy Cars
カナダ
アプリの使用期間：11分
Dinosellが返信しました 2022年10月26日

Hi!

Thank you for leaving your feedback.

While checking, we couldn't find the issue from our side.

Also, we've contacted you through the mail and haven't received any response.

We’d love to resolve this as quickly as possible and find a solution that works for you.

Please drop us a message directly via this email roar@dinosell.com and we’d love to talk more!

We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

I sincerely regret any negative feelings or embarrassment you may have experienced.

Awaiting your response.

Thanks again.

1 3
1 3