Avaliações (23)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 78% das classificações são de 5 estrelas
  • 13% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
25 de outubro de 2024

The operation is very simple. I just started using it. The customer service responded promptly. I hope it can continue to provide good service.

PITAKA
Hong Kong, RAE da China
2 days usando a aplicação
25 de setembro de 2021

Great service and responsive to solve any issues. App is clean and works well - thanks team! Need to use for longer to see what the returns are.

Minimal Desk Setups
Austrália
Almost 2 years usando a aplicação
Questão respondida por Dinosell 27 de setembro de 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

-Anand, Dinosell Support

20 de junho de 2021

Just started using the app - setup has been quick and easy. Features are pretty clear and its layout is very clean. Ann from support was very helpful with all my questions. Looking forward to the new features to be added in the coming months.

Manchester Factory
Austrália
Almost 2 years usando a aplicação
Questão respondida por Dinosell 20 de junho de 2021

🎉 Excited to see your review! Yes, we will be adding more features and widgets. Thanks for your review.

Feel free to reach to me via in-app chat or at roar@dinosell.com if you need help.

- Ann Benson, Dinosell Support 🦖

11 de fevereiro de 2022

its looking very good. I am still working on it. for now its Awesome. Support is very good. They are replying me on Time.

kartcamel.com.au
Austrália
Over 1 year usando a aplicação
Questão respondida por Dinosell 30 de junho de 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review.

We will share this with our entire team to let them know to keep up the amazing work.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Ann, Customer Support Advocate.

3 de maio de 2023

Great app with great customer service
Thank you Saanvi:)

Gripster Shop
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Dinosell 25 de janeiro de 2024

Hello,

Thank you for your wonderful feedback! We're thrilled that you're enjoying our app and have had a positive experience with our customer service, particularly with Saanvi.

Your satisfaction is our priority, and we're here to assist you whenever you need support. If there's anything else we can do for you, please don't hesitate to reach out.

We appreciate your support and look forward to continuing to provide you with a great experience

If there's anything else we can assist you with, please contact us at roar@dinosell.com or via our in-app chat. We are always happy to help you.


-Tinu, Dinosell support

29 de junho de 2022

Wonderful app! Ann has been really helpful. The customer support is great. I love the features. Will use this app in my other website too!

Aromadify
Indonésia
12 months usando a aplicação
Questão respondida por Dinosell 30 de junho de 2022

Thank you so much for the positive review! We love hearing from our customers – especially when our app is able to make a positive difference to them.

We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our goal is to support our customers, and I’m ecstatic that we were able to make it happen for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Ann, Customer Support Advocate.

Editado a 18 de março de 2023

Recommended the app to a couple of ecommerce stores - thats how much I like it! Love the widgets to collect birthday which integrates with Klaviyo, and how easy it is to customise the Thank you page.
Just set up UPSELLwidget - hope it generates sales!
Great support too!

Coconut Matter
Hong Kong, RAE da China
10 months usando a aplicação
Questão respondida por Dinosell 21 de março de 2023

Thank you for taking the time to recommend our app to e-commerce stores. We are thrilled to hear that you are enjoying our widgets and find them easy to customize.

We pride ourselves on providing great support, so we're delighted to hear that you've had a positive experience with our team.

If there's anything else we can assist you with, please don't hesitate to reach out to us.

Ann, Dinosell Support

27 de agosto de 2021

It's a great app. Going well so far. Support is very helpful. The best part for me is that it is free.

Gioxay
Reino Unido
9 months usando a aplicação
Questão respondida por Dinosell 28 de agosto de 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

- Ann Benson, Dinosell Support

12 de setembro de 2021

Customer service very helpful! They help me to remove the dinosell branding and upgrade to a limited time premium plan.

EasyFit watch
Malásia
6 months usando a aplicação
Questão respondida por Dinosell 16 de setembro de 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

- Anand, Dinosell Support

Editado a 8 de fevereiro de 2023

Saanvi has excellent customer service! Recommend you talk to her for any and all your needs, she is always quick and willing to help fix any issues and help with any feature requests for you!

Issa Miracle
Canadá
5 months usando a aplicação
Questão respondida por Dinosell 8 de fevereiro de 2023

Thank you for your support and kind words, it truly means a lot. If you have any further needs or requests, please do not hesitate to reach out. We are always here to help. Thank you again for your support and I look forward to assisting you in the future.
- Saanvi, Customer Support Advocate.