Recensies (107)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 6% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
6 mei 2020

good app & great customer service! sadly we had to move on due to a specific must-have feature this app couldn't provide. totally recommend this app to anyone!! thanks jessica & team

DIAMOND PRIDE
Duitsland
7 dagen gebruiken de app
22 april 2022

They told me the app is able to make quantity discounts and the customer can additionally use a Shopify discount. It doesn´t work. The customer service needs very long to answer and my problem is still not solved. We lose sales volume every day!

ASB Greenworld Shop
Duitsland
8 dagen gebruiken de app
TenGrowth heeft geantwoord 2 mei 2022

I am so sorry to hear that you experienced certain difficulties using our app. That should never have happened, and I completely understand how frustrating this must be for you. Unfortunately, you uninstalled the app before we got information that was necessary to solve the problem.

22 mei 2020

When the app works, it's great. When it doesn't it creates a lot of headaches for me and my staff. The BOGO functionality was particularly problematic, with about 1/3 of customers not getting the free product they expected, requiring refunds or extra communications explaining the issue and manually adding free items to orders. Support was good at first, but the last two or three messages I sent got no response.

EasyGenie
Verenigde Staten
7 dagen gebruiken de app
TenGrowth heeft geantwoord 25 mei 2020

Hello!
Please accept our sincere apologies for this situation!
We would highly appreciate if you give us a second chance, so we can define the reason for such app behavior.
We had received and replied to each of your requests by email, but it seemed that the letters got to the Spam folder.

11 februari 2022

Installed app and it calculates correctly to sub-total but then revers to full price for the total in the cart. Contacted their support which took 2 days to reply and then a week later problem was not corrected. Just kept getting message "give us more time" - this for something that is most likely a single line of code. Removed app thus wasting a week.

*Hype Nail Polish
Verenigde Staten
4 dagen gebruiken de app
TenGrowth heeft geantwoord 24 februari 2022

We are sorry for the unpleasant situation you had with the app.
The issue you observed was fixed in your shop but you might have missed our email or not noticed the changes we made. We are sincerely sorry for making you wait for a response and then a resolution to the situation. Our team did their best to quickly fix the app.

10 januari 2020

This ap was fast to set up and seems to work great. No going into liquid or hard stuff............

Healthshop 101
Verenigde Staten
Ongeveer 5 uur gebruiken de app
Bewerkt 3 april 2020

this app is great, and it meets my blunk discount needs and the customer service is awesome too!!! recommend!

WingsLove
Verenigde Staten
Ongeveer 3 uur gebruiken de app
30 december 2019

great app !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

familykoopjes
Nederland
Ongeveer een uur gebruiken de app
25 december 2019

i used this app to help me to make a quantity discounts. it is really very nice and easy to use the app

GLOBERADI
Duitsland
Ongeveer een uur gebruiken de app
TenGrowth heeft geantwoord 26 december 2019

Thank you for your feedback! Please feel free to get back to us if you need any assistance. We are here to help you any time.

12 juli 2022

My app simply won't open no matter how many times I reinstall. Customer support was very unresponsive

Center Feature
Verenigde Staten
Ongeveer 16 uur gebruiken de app
12 januari 2020

This app looks good to me. I will recommend to others too. I am going to applly this feature to my all product list :)

Maui Keto Treats
Verenigde Staten
35 minuten gebruiken de app