Disco Flash Sale Bulk Discount
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Generally good and reliable. Applying discounts takes several minutes. Products not clickable; navigation not great. Speed of app, improved navigation, quality of life features like coping information, better form-field entry, improve usability ... are deprioritized over an increasing amount of bloat features.
Hi there
Thank you for the feedback.
We try to strike a balance between improving user experience and adding new features requested by users.
Regarding "copying of information", we recently released a feature to copy previous sales, have you tried that? From the dashboard, you click the "duplicate" icon on a sale to copy its information into a new sale creation form.
We are also planning on adding an easier way to see excluded collections & products of a live sale, as we spoke about.
If you would like to elaborate a bit on the navigation and form-field issues, we would be very grateful. Shoot an email at support@productessentials.app, so we can to improve it.
Best regards
John
The app is quite slow so make sure you have enough time to apply the discount before launch. Also, after disabling the app, just after the weekend we found out that some of the discounts stayed at the products and we lost 30% on all those sales.
Thank you for taking the time to notify us of the issue. I sincerely apologize for the issues you ran into using our app.
Over the weekend (BFCM) we experienced a technical issue due to much higher peak load on our servers than we anticipated. I apologize - we should have been better prepared. This resulted in discounts applying slower than usual.
We ran sales for over 700 stores during the weekend doing more than 200.000 price changes. Unfortunately, some prices were not reverted correctly. This issue was only seen on 3 sales but we take the matter very seriously and made sure to find the cause and fix the issue as soon as we discovered it.
It was a specific issue that could occur when one sale ended and another one started (involving the same products) at the same time. We have made sure this does not happen again in the future.
This app is really impressive, extremely simple to use and much easier than other apps. Unfortunately it is also too simple and would be nicer to use with a few more features and user control.
Hi there
Thank you for the feedback. I am glad to hear you find the app easy to use.
Could you send an email to support@productessentials.app (or use the in-app livechat) with your specific need? Then we will do what we can to help you out.
All the best!
John
I like the app. But my suggestion is would you make the countdown to be visible in collection page and featured product? Not only in product page? Thank you!