Disco: Black Friday Sales App
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Not easy to use, I cannot change the products, I cannot see how to change colors, Is so complicated I don't see how to edit anything
Hi
I am sorry to hear you found the app hard to use. You can change the colors of the countdown timer and announcement bar under the "Design" page. It is the button right next to "Create sale".
I am not sure what you mean when you say, you cannot change the products. However, you can easily change the product selection of a sale. Just deactivate the sale, press edit sale, change the products, and activate it again.
Please write me an email at support@productessentials.app and I will do my very best to help you out.
Best regards
John
It ruined all the prices in my store. Strongly not recommend this one. How is possible that an app can do that?
Hi there
I apologize for the issue you experienced. Please reach out to us at support@productessentials.app so we can help sort out the issue for you.
Thanks
Because within an hour I have tried selecting products and discounts
And when I wanted to edit, this told me that you have to subscribe to edit
Hi there
Thanks for letting us know why you uninstalled. As shown in the app listing, the free plan includes 40 product discounts per month. So when your product selection exceeds that, we kindly ask you to subscribe to a paid plan. We even provide you a 14-day free trial.
I really wish you had reached out to us instead so we could have found a solution together.
Best regards
John
PEOPLE STAY AWAY!!!!! This app is awful, it discounted a bunch of items on my site automatically and THEN allowed a code to be used on top of that! Stay AWAY!!!!!
Dear Megan
I am sincerely sorry you had a bad experience using our app.
We only discount items on your request. You created a 25% storewide price reduction. Active discount codes can then be used on top of that. After you realized that, you used our app to undo the price reductions again.
I apologize deeply that we have not communicated clearly enough, that discount codes can be applied on top of the price reductions made through our app.
Best regards
John