Disco: Black Friday Sales App

Disco: Black Friday Sales App

レビュー (110)

総合評価
4.2
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の15%は4つ星です
  • 評価の8%は3つ星です
  • 評価の4%は2つ星です
  • 評価の13%は1つ星です
2024年10月18日

only thing is if items go out of stock before sale ends it wont remove the discount automatically.

Aquamarine Aquaristic
オーストラリア
アプリの使用期間:11ヶ月
ProductEssentialsが返信しました 2024年10月27日

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience.

Just to clarify, discounts are automatically removed if an item goes out of stock, but if you ever notice otherwise, please don’t hesitate to reach out to our support team. Thanks again for your feedback and support!

2024年11月12日

The Disco app allows you to set up current or planned promotions in a very short time. The app automatically sets promotional pricing and tags per product. Once setup the product will have a tag for the promotion as well as a great landing page which can be modified as per once desire.

The service provide by Disco is fast and efficient! A great app which is worth a try and after trial you will likely be very satisfied.

P.s. sofar the best promotion app for timed promotions!

Thanks Disco Team!

Tobacco Lifestyle, Lucky Time Enterprises Limited
中華人民共和国香港特別行政区
アプリの使用期間:4ヶ月
2024年9月4日

Great application that is easy to use and works well.
Support is fantastic, helpful and fast responding to user's questions.

Very highly recommendable!

Thanks,

BAZZ Smart Home.ca
カナダ
アプリの使用期間:3年弱
2024年7月17日

The first time I made a campaign, it said I went over the limit for the free plan and I had to upgrade it to a paid one. I did the upgrade expecting the selected products will be saved as draft as promised. When I went back to start the campaign the draft was nowhere to be found. More than 60 individual items manually selected and I had to start over. I almost lost the desire to even push through with the promo but decided to give it another try. After going through the painstakingly long, manual adding of items I finally started the campaign. Only to find that it did not do what we wanted it to. The fixed price discount was to be "subtracted" from the cost. Our promo was everything would be the same price at 500php. Some items became Php40 only because the cost was originally 540. Support is also not live...you need to wait hours for one reply. So after the very tedious process we are finally unsubscribing and deleting the app from our store.

Jacatel
フィリピン
アプリの使用期間:9ヶ月
ProductEssentialsが返信しました 2024年7月23日

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your campaign setup. We aim to continuously improve our services and your input is invaluable to us.

Regarding your concern about support, we understand that timely assistance is crucial and we strive to respond to all queries within 24 hours. While we do not always offer live support, our team is committed to providing comprehensive help through our current channels.

About the draft feature, it operates based on your browser’s local storage. It seems there might have been an issue with your browser settings or a possibility that the “discard draft” button was inadvertently clicked. We ensure that this feature has been rigorously tested across all popular browsers to avoid such issues. We recommend checking your browser settings to confirm that cookies are enabled, which helps in saving and retrieving drafts effectively.

Concerning the pricing issue, we realize there was a misunderstanding regarding the discount type used. The "fixed discount" subtracts a set amount from the original price, which in your case, led to the unintended low pricing of some items. For future campaigns where you wish to price all items at PHP 500, using the “set price” feature will achieve this uniformly. We believe we addressed this in our last email and are happy to clarify further or assist in setting this up correctly.

We truly regret that your experience did not meet expectations and understand your decision. Thank you for trying our service, and we hope to have the opportunity to serve you better in the future.

Warm regards

2023年11月28日

Downloaded the Disco app to run a Black Friday sale. Blown away by the easy of setup, functionality, and customization options. Exactly what I was looking for. Highly recommend!

BlueRidge Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年11月18日

Great app, easy to use, and if you ever have any issues the service response is fast. Highly recommend.

Savvy Industry Clothing
オーストラリア
アプリの使用期間:約1年
2023年12月8日

Everything went wel a great eye opener for future promo.

GRITS Official
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年11月25日

The best sales app we have used. Easy to understand and use. Very useful for our store. Comes with friendly and quick help from the support team.

Tech Direct NG
ナイジェリア
アプリの使用期間:13日
2023年11月28日

really smooth and easy to run, one suggestion is that the app could not allow other discounts to be used whilst its running, but other than that great!

the Housite UK
イギリス
アプリの使用期間:6日
2023年11月23日

It looks good, but it is not compatible with Shopify Emails. Unfortunately because of this app in my mails is showed the original price of the products instead my discounted price. How should I pay for such a mess? On Black Friday? Wow. Thank you!

TheNorseWind
ブルガリア
アプリの使用期間:14日
ProductEssentialsが返信しました 2023年11月25日

Hello,

I'm truly sorry to hear about the difficulties you've encountered while using our app in conjunction with Shopify Emails. I understand how frustrating these technical issues can be.

I'd like to clarify that our app is designed specifically to adjust prices at predetermined times and does not directly integrate with Shopify Emails. This means that any discrepancies you're seeing in the email prices are related to the way Shopify Emails interacts with product pricing data.

That being said, I'm here to help as much as I can. As this seems to be an issue on Shopify's end, I encourage you to reach out to Shopify's support team for more specific assistance regarding their email service. They are best equipped to address concerns related to Shopify Emails.

Additionally, considering your experience, it might be beneficial to explore alternative email marketing tools that align more closely with your needs. There are several robust and user-friendly options available that offer a better solution.

Please let me know if there's anything else I can do to assist you. Your satisfaction with our app is our top priority, and we're committed to making your experience as positive as possible.