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Crashed and remained unresponsive, leaving my site dangling without the Black Friday sale that was scheduled. My site was left with a ton of shoppers not finding anything on sale, and leaving. What a disappointment.
Has been a good app so far. Has make our sales much easier since we have a affiliate program and shopify doesn't let you use two discounts.
DO NOT INSTALL -----I am having the most horrendous issues with this app, it caused double discounts and i cant get the app to stop certain sales or to activate ones that i need to, i had to uninstall the app to get it to stop then i have a re install to see if i could get it working properly, only to have to pay again, then the sales ive set have now been activating for days, i finally got one to stop a few days ago and want to reactive now but cant as its still deactivating for days now
. Ive sent screen shots and so many emails asking for help and nothing except 1 email that said my case was closed, but i got no help and the issue is still going, i cant install another app to do the job as it double discounts with this app and i lost a heap of money last Friday by doing this, i asked for urgent help and go none. this app is not at all reliable and has cost me money and caused me stress. Be very very weary!
its really works great! and easy to use app.
I have been using this app since July of 2018 and was happy with it until today. I try to set up a discount for all products - 594, it took 1 hour to activate. When I spoke to your support team, I was told that the new app is 3 times faster than the old one. You need to recheck your new app, it is 4 times slower than the old one not faster. In the past it took no more than 15 minutes for same number of products, now it is an hour, that is 4 times slower.
On top of it the new app says: "If you add or remove a product from a collection to which a discount rule has been applied, the app automatically applies the changes to the product. The app needs up to 12 hours to apply the changes." 12 hours?!?! Are you serious?
I have been very happy with your service (your support is excellent) but this new app is "terrible". I will be looking for another app unless you could reverse the "slowness" of the new app.
I cannot tell you how disappointed I am.
Lana Nguyen
Emma and Eva
Great customer service. They help me to fix the issues.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of.
Let us know if you need any help!
I started using this app about a month ago and absolutely love it! It has helped so much with our online store. The support team is also an amazing help along with being prompt with their replies, which has been greatly appreciated. I highly recommend this app as I have only had good experiences with it. Thank you.
Thank you for the review and your recommendation.
Hope you'll keep enjoying the app :)
Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.
Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters.
We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.
Do you guys have any support? The app is not working for me. It worked only for a week. Not working now. Would like to have support.
Hello!
Please contact us via live chat within the app or on contact@spur-i-t.com mailbox, so we could help you asap.
Looking forward to your reply!
The app works well and I would use it again. The UI is simple and intuitive. The one improvement that could be made is making all the product thumbnails a fixed height to preserve list readability.