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App fckup whole eshop - discount pending for deactivation couple of hours now with no response whatsoever. Terrible experience.
Hi, thank you for you feedback. According to our records taken from Shopify:
- You installed the app at 11.52am,
- First logged into the app at 11.55am
- Uninstall the app at 12.43pm which is less than an hour of use time.
May I know if you had try to deactivate the sales rules for another shop because the usage time for this store you are writing from is definitely not "a couple of hours" as claimed.
Should you require any assistance, we are glad to help. Kindly drop us an email at support@amai.com or contact us via the Contact Support link.
doesn't work, cant access dashboard. tried on a couple of stores. will contact staff for more details
UPDATE 06/10/2020: We had sent several emails and had tried to contact you via phone but there was no answer. We also had not received your support inquiry. Thank you.
Hi, thank you for your feedback. We had tried to call you several times on Friday and had left an e-mail message in regards to this matter and had yet to hear from you. We would like to look into this problem you are having as the Discount Manager should work right "out of the box".
didn't give me warning before charging and now I have to delete the app. Looking for a bulk sales app
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Thanks in advance! Hope to hear from you soon!
Disappointed that this app does not work with collections or "shopify smart collections" as they are known. Also does not work with pre-existing tags. Ouch!
I have *a lot* of collections and they are all made using tags/conditions.
Why is this app is charging $20/month? Seems overpriced for less functionality than other sales apps.
Overpriced. Doesn't update product listings after changes, including filtering out archived and draft listings. Variants will be counted once the extension is activated. Deactivating the variant will not reduce the counter. Doesn't tell you how many variants you have selected when scheduling a sale; only product count.
Thank you for your feedback. We thank you for the feedback in regards of filtering between archived and draft products. We had included that in our product roadmap to be implemented some time within the first half of 2022.
Terrible. Only after creating a sale did I see the warning that items with a "compare at" price will not be updated, and worse, after pausing / stopping the sale I setup, now all of my previous prices have been reset to the "compare at" price and all of the actual product prices have been removed / deleted with no indication of what the original prices were!
IMMEDIATELY UNINSTALLING.
Does not work with Smart Collections. Unfortunately that makes it useless for me. If you have a lot of products that you want to discount, this app is not for you.
We use this app for all of our scheduled sales and events, and love it! Support is excellent, the app is easy to use, and we've been able to have a lot of peace of mind surrounding scheduling sales and coordinating it with marketing efforts.
Thanks! It's our pleasure to keep clients satisfied. Good luck to your business :)