Recensioni (253)

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 65% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
Data modifica: 13 settembre 2019

Has some bugs, and does not work properly, applied the discount percentage set by us twice on all our products, this happened multiple times.

RDKL-U
India
Circa 2 mesi di utilizzo dell’app
Amai ha risposto 14 settembre 2019

Thank you for your feedback. We're sorry that you've faced difficulties using our app and would like to fix it asap. Could you please let us know about bugs using more details? Please respond to our email or contact us via live chat, so we could rectify the issue immediately

31 dicembre 2017

Worked ok a couple of times, but more than once, completely screwed all of my pricing up! Took hours to fix!

Shop Sassy And Southern
Stati Uniti
Circa 2 mesi di utilizzo dell’app
30 luglio 2020

this app is f.king fraud ! when you pass the 100 variants it automatically charges you with 21 dollars !! wtff

Coffee Gutta - The Route Of Coffee
Turchia
Circa un mese di utilizzo dell’app
Amai ha risposto 2 agosto 2020

Hi, as clearly mentioned in our app page that the Free Tier is available for first 100 variants only. There is also a an in-app counter to show how many variants was used before the app started charging. Should you have any further disputes on the billing, please contact us via support@amai.com and we can further explain to you in details.

Data modifica: 30 dicembre 2019

I purchased this app on their paid plan. At first it seemed to work well and i really like the features and how the discounts are shown right on the products. Sadly though my site started not loading. After contacting shopify they where able to figure out that when they disabled this app my site worked without problem. It took 3 days to have this figured out and have my site back to normal. That 3 days we had no sales at all because our customers couldn't even load our pages. So sadly we now cannot use this app. Be cautious if your site has issues that it is not caused by this app. We just don't have the time and ability to have our site shut down for days waiting for emails back and forth to figure it out.

Sunflower Bottoms
Stati Uniti
Circa un mese di utilizzo dell’app
Amai ha risposto 31 dicembre 2019

We're sorry to hear that you've faced difficulties using our app and would like to find a solution for you.
Please respond to our contact us via live chat within the app, so we could check configuration asap.
Looking forward to your reply!

Data modifica: 27 giugno 2019

From the beginning it was buggy. During the middle of our big sale, all of the sale items went back to regular price, although the app still showed the sale as Live. Lost a ton of revenue. Not recommended.

Livie & Luca
Stati Uniti
25 giorni di utilizzo dell’app
Amai ha risposto 28 giugno 2019

Thank you for your feedback. We're very sorry to hear that you've faced difficulties using our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details. Again, we are very sorry for any inconvenience

16 marzo 2019

Awful destructive app, altered 100's of prices on our site causing big problems, rubbish support, days and days of support requests and they have done NOTHING

UKusedgolfclubs
Regno Unito
12 giorni di utilizzo dell’app
29 novembre 2018

I deactived the sale and deleted the app but now my prices are still discounted over a week later with new orders coming in. Mad because I am losing money on a sale that was only suppose to be for one day

StageReadyHair
Stati Uniti
2 giorni di utilizzo dell’app
Data modifica: 23 novembre 2020

This app just completely screwed up my theme!! It had the products of top deals section actually showing live programming code, mirage of product images, yes a gallery of sale items would parade for a few seconds on top of black programming code. I was livid! Then I tried to remove that section, ok why when I am checking other places it had my products recommendations all wacky with more code ! Then I tried to just turn it off, ok why that dont work. Then I said hell with it and remove the app -- omg, it went worse -- now everything will stay on sale with no way to fix it. Tried to reach them thru chat but only a bot answers, then was able to connect but told that it had to go up to a higher level ?!! What, I have to go online... why now several hours later nothing ... So I tried to remove what I could found of their code, but nothing worked. This is a lesson to all of us struggling with little time and no extra money to waste is to back up / duplicate your theme. The one that was still had their code in it guess when it was dup after downloading their app. Rest assured, I WILL NEVER download their app again. I rather pay 100.00 month with the theme upgrades currently using which by the way I am getting so many features and easy peasy. But last night was the WORST, the only option available was me to fix it by redoing my whole site with a new theme and content!! Otherwise, it would be still sitting there with codes everywhere for visitors to see. You cant remove or take off the sales tag, nothing worked. I think their override of a complete store template conflicts with something and there is currently a bug virus in it and they need to put it hold on until further tests because people dont got time for downtime over an app that will shut everything down !! If I didnt just do something, I would be still sitting here waiting on their yesterday last message to be patience as they will get back to me with a next level expert. Huh-thats ok. smh.

MOLIAE Beauty
Stati Uniti
1 giorno di utilizzo dell’app
Amai ha risposto 23 novembre 2020

Hi, thank you for your feedback. Upon checking your chat transcripts as well as our email correspondence, you chat message was received at 9.32pm (+8 GMT) and was replied at 9.35pm (+8 GMT). As there was no reply in the chat, we sent you an email 30 minutes later to follow up on this issue.

In our email message we did not ask you to look for a "higher up". We mentioned we had escalated your issue to our developers to further investigate. We had received your access at 11.15pm (+8 GMT) and when our developers accessed to it immediately after receiving access, the app was uninstalled.

We will contact you again to assist you in reverting the price back to the original as you had uninstalled before turning off the discount rules.

13 settembre 2019

Install the application, create a campaign, which at the time of testing and after deactivation changed the price of all products, temporarily dismantled the application, to reconfigure my products, and results in a monthly charge for the plan unlimited, being never page for the use of this.

The application has a good appearance, with its configuration, however, due to the fact of charging without my authorization, it remains in bad appearance.

A charge of approximately 18 USD to change the price permanently your campaigns is not worth it

New Items Model
Messico
Circa 17 ore di utilizzo dell’app
Amai ha risposto 13 settembre 2019

Thank you for your feedback!
Please note that the app works with product prices included in configured rules only, there're 100 free variants for discount in the app, after that you'll be charged, you can see that in the app's dashboard. Also, mind that we don't charge our customers straightly, they're charged by Shopify. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to get more details to resolve this situation

5 luglio 2020

Zero stars if I could, I installed the app as I wanted to make a quick discount an a couple of items however the variants on sizes made them exceed the 100 free variants this app is offering.
Once you pass the 100 you cant see how many you have installed so I had no idea for about an hour. Then I contact them as it didn't seem right that some of the items was in discount and some not , so I started thinking it had exceed the free .
I asked and they confirmed I have exceeded I explain this is a mistake because I couldn't see how many I installed I can take them down to 100 do i still have to pay ? they said yes!I said what for using it an hour while setting it up? yes! then i did mention that will be on a review and they set it all my variants as 1 variant (which I didnt ask) .

At that point I wanted out of that app and I asked can you please explain how to I count the variants? And they replied "what is your problem we have reset for you, so what?" !!

If you try to unistall you have to do it manually and with code and still had to reset all the prices from the beginning- AVOID LIKE PLAGUE

NifikoPapoutsi
Grecia
Circa 2 ore di utilizzo dell’app