レビュー (255)

総合評価
4
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の14%は4つ星です
  • 評価の4%は3つ星です
  • 評価の4%は2つ星です
  • 評価の14%は1つ星です
2025年1月22日

I install the app because they say on free plan "Unlimited Products/Variants". When I start a bulk discount, the app say I can only add 100 variants on free plan.

Mapo
ポルトガル
アプリの使用期間:7分
2024年11月28日

DO NOT USE!!!!!!
WHAT just happened!!!!!!!!!!!!! i published a sale and MANY products went for .95 cents!!!!!!!!! it seemed it was the second, third, fourth variant????? i turned off the sale and the damn prices were still ACTIVE so i published another theme AND THEY WERE STILL THERE i had to put ALL the items into draft

i am NOT happy. got ZERO SUPPORT, I MANAGED TO uninstall and have to go back to all my products and manually change the .95cents. worst experience ever. DO NOT USE

The Kawaii Nest
オーストラリア
アプリの使用期間:約1時間
2024年11月9日

Una aplicacion con demasiados problemas...

lentitud al cargar los descuentos, se a trabado hasta por 1 dia para activar un descuento, no aplica los descuentos completos si los productos tienen variaciones se los activa a unos y a otros no... realmente un problema mas que una ayuda.

Free Store Col
コロンビア
アプリの使用期間:2年弱
Amaiが返信しました 2024年11月13日

Thank you for your feedback. We had checked our ticketing system and there was no support ticket raised, we had tried contacting you via email and phone for the past 2 days but we did not get a reply.

Kindly contact us so we can assist with your issue.

2024年4月3日

Too hard to use

ellabachdevreal
オーストラリア
アプリの使用期間:13分
Amaiが返信しました 2024年4月5日

Thank you for your feedback. Just in case if you had missed out on our onboarding email, we provide 1 to 1 onboarding for all our users. You can book an appointment here.

https://calendly.com/jasper-amai/onboarding-dm

Alternatively, you can chat with our support in-app and we will be glad to assist your queries.

2023年11月16日

The support we got was horrible; we uninstalled the app as we never managed to get support to fix our issue. They kept on saying it was fixed, but it never was. Namely, we wanted to manage campaigns based on tags, and if we added tags to a product, it didn't get discounted like it was meant to be and it used to work, but they were never able to resolve that. I will not install another app by Amai....

Aromantic UK
イギリス
アプリの使用期間:約3年
Amaiが返信しました 2023年11月20日

Thank you for your feedback. Unfortunately, there is no direct method provided by Shopify API to immediately discount a product immediately if a tag is added into the products. That is why our app will use a workaround method to check on the changes on a 4 hour interval basis and update the discount accordingly therefore the discount will not be applied instantaneously when a new product is tagged and will need to wait for the next scan time. Other competitor apps does not allow this solution and require you to manually restart a sales rules instead. We hope this clarifies.

2022年12月6日

Very poor service! Regret with this company for 2 yrs, Very poor service! Regret with this company for 2 yrs :(

Hawaii Treasures Shop
アメリカ合衆国
アプリの使用期間:2年以上
Amaiが返信しました 2022年12月8日

Thank you for your review. Unfortunately, apart from your refund request on 5 December 2022 10:33pm (+8 UTC) (which we had replied within 4 minutes upon receiving the email) we did not receive any further support request from you either by chat or emails.

Do let us know what are the issues you had encountered and we will gladly assist you. Thank you.

2018年12月12日

This is the biggest season of the year for sales and they messed up all my prices. I contact the support and told me that takes 24 hours to fix the issue because the developers are in Eastern Europe.. In the meantime I need to sell for a lost of $100 per product, All my marketing strategy is lost and cost of advertisement also. However, its day time in Europe right now.
I do not recomand this application if they don't have a way to fix severe issues.
Don't install it if you have more than 20 iterations.

ZL Hula Hoops
アメリカ合衆国
アプリの使用期間:5年弱
2021年4月7日

DO NOT DOWNLOAD WILL SCREW YOUR CART ! CART PAGE LOOPING ENDLESSLY! First, the app rules were not working, support took 2 weeks to fix the issue ! by fixing the issue they created another one : our cart page was looping endlessly. They say they fixed the issue but the issue is still there ! This caused us a huge loss in terms of sales ! If you are on Prestige Theme by Maestroo "stay away from this app and all apps from SpurIT" this is the advice of Maestroo Prestige Theme developper !

Boutique Bubbles
カナダ
アプリの使用期間:1年以上
編集日:2019年4月22日

This is going to be a difficult review to write. The app is now nearly unusable. Cannot see all Shopify collections and also cannot select products that are not already on sale. Very disappointing. The previous version was better than this, but had its own set of warts. The Spur-IT CEO is very customer-friendly and user-oriented, but this experience makes me question whether the Spur-IT developers have ever actually operated an ecommerce store. It's like that don't clearly understand the needs of a seller.

Outback Western Wear
アメリカ合衆国
アプリの使用期間:約3年
編集日:2022年12月1日

Everytime we need this app has errors. It's so frustrating, we have to text them everytime on the chat to get our products on sale. I DON'T RECOMMEND, try another app.

Tiffany Fashion
ルーマニア
アプリの使用期間:11ヶ月
Amaiが返信しました 2022年11月13日

Thank you for your feedback. Just to clarify in both cases that you had contacted us, the sales was already running just that the pre-loading requires a bit more time as you were using the Advance Filters.

We would like to thank you for this feedback because we will be including more information during the loading times so merchants will have more information on what is running behind the scenes.