Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
16 mei 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.

If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Scent Lodge
Canada
Meer dan een jaar gebruiken de app
12 mei 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
Verenigde Staten
Bijna 4 jaar gebruiken de app
15 april 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australië
Meer dan een jaar gebruiken de app
9 mei 2024

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend.
Support is responsive and any issues are resolved quickly.

Fabricland Online
Canada
Meer dan 2 jaar gebruiken de app
Bewerkt 28 maart 2024

Lots of promotions types and flexibility to create the promos at product level and cart level.
Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.

Baby Brezza
Verenigde Staten
Bijna 3 jaar gebruiken de app
1 april 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps.
When needed, technical support is expedient and on target.
Used continuously for the past 2 years and no plans to change.

Thanksgiving Coffee Company
Verenigde Staten
Meer dan 2 jaar gebruiken de app
2 februari 2024

Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you.

Tried other discount apps in the past but Discount Ninja is the one that I've found works the best.

Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes.

Would recommend.

WheelyFresh
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
Discount Ninja heeft geantwoord 31 maart 2024

Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

25 maart 2024

One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.

Invisible Bead Extensions
Verenigde Staten
11 maanden gebruiken de app
24 januari 2024

Awesome app that does all the things you've been hoping for when it comes to displaying discounts. Customer support team is quick to respond and resolve issues. My ONLY complaint is that it's a pain to install and requires the team to do it for you if you're code illiterate. But I do get it, because it involves editing some pretty intricate parts of your back end. Overall, highly recommend.

One Bungalow Lane
Verenigde Staten
18 dagen gebruiken de app
31 januari 2024

Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

LONDA
Japan
14 dagen gebruiken de app
Discount Ninja heeft geantwoord 31 maart 2024

We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.

Your feedback is crucial, and we're dedicated to resolving compatibility issues. As suggested before, we're happy to extend your trial and collaborate on solutions. Your satisfaction means everything to us. Thank you for your understanding.