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Very helpful support team!
They are very quick to respond, whenever an issue arises or if we have any questions regarding the plugin.
Would highly recommend
Excellent app and even better support. Bart and his team are very responsive and extremely helpful in implementation. The app is really powerful and looks like it will drastically improve our storefront.
This is the ONLY discount app that you need. They covered all bases! Also, Bart and his team go above and beyond to make sure that your store code works properly with their app. Best customer service ever.
Definitely 5/5. Big shout out to Bart (&the other support members). This app will bring your sales to another level!! It makes it much more painful for customers to not buy once they land once they land on your page while the app is doing its thing. AMAZING A++ APP!
Fantastic App. Support is fast, im talking minutes to get a response. I tried multiple Apps and this was the best I found.
Using this app to create discount promo's & free shipping offers etc. So far so good, very easy to use building blocks & triggers with good customisation options. Had some issues with one of my campaigns not activating correctly, but was quickly rectified once I contacted the DN support centre. Looking forward to seeing great results over the coming months.
Excelente app, muy completa y con varios tipos de descuentos, el soporte técnico es maravilloso, responden muy rápido y solucionan culaquier problema con mucha eficacia
I looked for an app that can apply discounts and show them in cart. Thanks to Discount Ninja my search is over! Great app! They even helped me set it up for free! Thanks Discount Ninja!
Best customer support I've seen - they are quick to respond, highly educated with their app, and gave me custom help within 15 minutes which I was told would take a day - 10/10
Update June 13th:
We have been able to increase our ROAS significantly since customers are able to see exclusive discounts. We have also been able to utilize our email marketing beautifully with the best results we have ever had.
--We still hope they can make this app faster.
June 7th:
A God Send App! Abandoned Cart Recovery went from 3% to 14% in 7 days!
We've been struggling for two years trying to give exclusive discounts for a limited time directly to customers who came from a specific source or link but we couldn't until this app!
We were looking to give our Facebook customers a unique discount so we don't have to keep our store on sale ALL THE TIME! But now we are able to give customers an exclusive discount for a Limited Time (use the timer in the app).
We used to have our abandoned cart recovery rate at around 3-4% and it was a struggle to even do email marketing since the products are on sale all year round.
Since using this app, we were able to remove discounts from our store directly (made it an actual brand instead of a cheap stake on sale all the time) and give exclusives to Facebook and abandoned cart customers after the discount expired.
Giving a discount when the offer has expired is beyond amazing!
Now we are planning to take the abandoned cart recovery to 25% at least and we believe we easily can! Plus, email marketing now makes sense!
We do believe there could be many ways to make this app load faster and show offer faster so we decrease the bounce rate as well!
Discount Ninja! Thank you for making this app! Our sale has Sky Rocketed & we can finally rest in peace.