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I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!
You're welcome! Best of luck with your Black Friday promotions!
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I got this app the other day and it wouldn't work at all. I contacted support and got BART who spent ʜᴏᴜʀꜱ scouring my site code, dedicated to working it out, all the while staying prompt with his replies and assistance. It turned out I had another discount app installed that was blocking their app from working. It is all fixed now and I'm very pleased with their highly dedicated customer support ! ⭐⭐⭐⭐⭐
After trying out over 100+ apps in the last 5 years.... Discount NInja had by far the best customer support I have ever experience in the last 24 hours of installing the app. We were trying to get the app to do something specific in the cart page and a few errors occurred in the process. So, we did the onboard assistance and they worked on the issue, a staff member got on a call with me to make sure 1. the app functions the way we want it to and 2. all of my questions were answered (which were many... to make sure the app functioned the way we wanted to) I truly appreciate this level of support. Thank you again Bart (discount ninja member who assisted me) and Discount Ninja staff.
This app has helped me a lot with mixing multiple discounts. But there is a big issue with tracking the order. My google analytics can not track the order which is discount by Ninja at all, even I followed discount Ninja official solution.
Happy to report that this limitation is now (as of February 2023) a thing of the past. Discount Ninja uses native Shopify Functions to discount the checkout, which ensures you have access to a completely standard checkout experience, including Google Analytics tracking. Please contact us at support@discountninja.com if you would like to start a new trial.
Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.
The team at Discount Ninja is grateful for your kind recommendation!
Awesome app!! works every time not just sometimes... the support team was amazing – went out of their way to ensure we were connected properly. Highly recommend it to all : )
An incredible piece of software by a team with insanely good customer service. Super impressed and moved to a paid subscription. Thanks, Limoni!
Wow... a way to avoid asking customers to "Enter XXXX" on checkout? Sweet! I really appreciate this app... it definitely solves a need for being able to share discounts. Thanks for making this app!
Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!
Love this app. Great support too!
Using these links in dynamic ads in Facebook at the moment.
Saw a bump in conversion as soon as I started using it.