Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
18 november 2019

I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!

Lash Heaven
Verenigd Koninkrijk
11 dagen gebruiken de app
Discount Ninja heeft geantwoord 18 november 2019

You're welcome! Best of luck with your Black Friday promotions!

Bewerkt 23 november 2019

░F░A░N░T░A░S░T░I░C░ ░C░U░S░T░O░M░E░R░ ░S░E░R░V░I░C░E░
I got this app the other day and it wouldn't work at all. I contacted support and got BART who spent ʜᴏᴜʀꜱ scouring my site code, dedicated to working it out, all the while staying prompt with his replies and assistance. It turned out I had another discount app installed that was blocking their app from working. It is all fixed now and I'm very pleased with their highly dedicated customer support ! ⭐⭐⭐⭐⭐

Beauty and the Best - Body Co♡™
Australië
10 dagen gebruiken de app
Bewerkt 5 juni 2021

After trying out over 100+ apps in the last 5 years.... Discount NInja had by far the best customer support I have ever experience in the last 24 hours of installing the app. We were trying to get the app to do something specific in the cart page and a few errors occurred in the process. So, we did the onboard assistance and they worked on the issue, a staff member got on a call with me to make sure 1. the app functions the way we want it to and 2. all of my questions were answered (which were many... to make sure the app functioned the way we wanted to) I truly appreciate this level of support. Thank you again Bart (discount ninja member who assisted me) and Discount Ninja staff.

Madison Ashley
Verenigde Staten
10 dagen gebruiken de app
6 augustus 2021

This app has helped me a lot with mixing multiple discounts. But there is a big issue with tracking the order. My google analytics can not track the order which is discount by Ninja at all, even I followed discount Ninja official solution.

VIGHT
Taiwan
9 maanden gebruiken de app
Discount Ninja heeft geantwoord 24 november 2021

Happy to report that this limitation is now (as of February 2023) a thing of the past. Discount Ninja uses native Shopify Functions to discount the checkout, which ensures you have access to a completely standard checkout experience, including Google Analytics tracking. Please contact us at support@discountninja.com if you would like to start a new trial.

25 november 2020

Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.

Strands of Silk
Australië
10 dagen gebruiken de app
Discount Ninja heeft geantwoord 28 november 2020

The team at Discount Ninja is grateful for your kind recommendation!

Bewerkt 14 november 2019

Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!

Worth Collection
Verenigde Staten
9 dagen gebruiken de app
14 maart 2019

I have used Discount Ninja for a sales event. We can control more parameters than any other app we previously used. We used Ninja to combine two discounts and it works very well. It solved one major problem: We don't want customers to use discount coupons at the same time with a sales event. The countdown timer works great. Thanks to Bart and Andrea, installation of the snippets done perfectly and we can show the discounts on every page. A very good designed app and perfect customer service and guidance.

FERKOS FINE JEWELRY
Verenigde Staten
8 dagen gebruiken de app
Bewerkt 13 november 2018

Simple to use, but not simple to install, however, they can set it up for you which is good. Good support. Didn't do what I needed it to. But does what it does well.

UPDATE
Now that Shopify have brought in BOGOF this app is even less useful than it was before and we uninstalled it. We can just share the discount link that Shopify provide if we don't want to show the discount on the page.

Also, the fact that it effected the scrolling ability and also that it doesn't load dynamic pricing on the collections page is a not positive.

It's a shame, because this app has a lot of potential but it is far too limited in the discount structures that it offers. IT needs to include BOGOF combined with minimum spend to be useful.

Wiggit
Verenigd Koninkrijk
7 maanden gebruiken de app
Discount Ninja heeft geantwoord 10 januari 2020

Hi there, thanks for your review!
I wanted to let you know that we've released an major update of the app a few months ago which includes the feedback we've received from our customers, including your feedback.

The new version of the app includes, among other things:
- Cart rules: trigger promotions based on minimum spend or cart content
- BOGO and BXGY promotions
- Free gift with promotions
and much, much more...

15 januari 2020

We weren't able to make this work with our store due to complications with another app but Eloy did a great job with customer support. He was very detailed and helped us as much as he can. Thank you!

Chemix Lifestyle
Verenigde Staten
7 dagen gebruiken de app
17 september 2020

Slow response of team through email. All the promotions and offers I created from the start were all removed yesterday without Discount Ninja team informing me. The reports on offer usage are all inaccurate. The tagging of discounted items and adding new items are inconsistent, so manual checking of orders becomes a must. There's also the added work of communicating with the customers regarding the errors. The discounts are also not working properly.

Healthy Options
Filipijnen
3 maanden gebruiken de app