Dcode ‑ Discount codes in Cart , 218件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の0%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の9%は1つ星です
2022年10月27日

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Prochocs
フランス
アプリの使用期間:約2年
2023年2月6日

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

frontierenaturalmeats
アメリカ合衆国
アプリの使用期間:1年以上
2022年8月8日

I dont know why this APP have so many good reviews. It happens often that it shows that the discount code is not valid. You get no notifications from the App that the App is not working.

Velur® Jewelry & Accessoires
ドイツ
アプリの使用期間:1年以上
2020年6月5日

The support team is not active. I need help to configure the app on my store so I'm with the live chat support team from the last 4-5 hours and getting each response after 12 hours. I would say to focus on customer service.

Bahimi USA
アメリカ合衆国
アプリの使用期間:約1年
2021年11月10日

run away from these guys, the app stopped working for 3 months and they still took the money when I asked them to fix it and refund me the 3 months they said they cannot do either. I won't recommend this app to anyone

Luxus Car Mats
イギリス
アプリの使用期間:約1年
2022年2月17日

Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.

MonViso Water Store
アラブ首長国連邦
アプリの使用期間:約1年
flomllrが返信しました 2022年3月14日

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2022年3月2日

Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!

Zeitgeist Recycling Studio
ドイツ
アプリの使用期間:約1年
flomllrが返信しました 2022年3月14日

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2021年9月2日

The app started to play up, refresh the page multiple times and show incorrect calculations. Support just brushed it off, now won't reply. Looking for an alternative. Don't waste your time.

Printed Memories
アメリカ合衆国
アプリの使用期間:8ヶ月
2020年6月26日

It doesn't work anymore, throwing a server issue. Uninstalling to prevent confusion for our customers.

DJ TechTools
アメリカ合衆国
アプリの使用期間:8ヶ月
2022年3月16日

This app used to work fine, but as some others reviews here say, one day it just stopped working. All our active and advertised discount codes suddenly started appearing as "invalid" in the cart, despite working in checkout. Obviously it affected our conversion on that day and we had loads of customers contacting us. The app support is non-existent. Same as below - we had NO REPLY IN DAYS! Deleting the app now and going with an alternative.

Lullalove UK
イギリス
アプリの使用期間:7ヶ月
flomllrが返信しました 2022年3月17日

I'm very sorry you had a bad experience. Unfortunately I can't find your support ticket in our system, but since you were not satisfied with our service, I would like to refund you your app charges. Please send me an email to support@flomllr.com. The issue you experienced with the app is now fixed and there are measures in place to prevent the app from failing in the future. If you're willing to give it another try, I'd be happy to personally assist you to make sure everything is working correctly.