Avaliações (218)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
Editado a 3 de dezembro de 2024

Unfortunately I have to update our review: The communication for a new problem which popped up was pretty poor. I don't know when our issue will be resolved or what the current status is. Hopefully this improves soon. We are not as satisfied as last year.

And we are even paying customers. Therefore we cannot recommend the app.

BLN PRINT
Alemanha
Over 3 years usando a aplicação
27 de outubro de 2022

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Prochocs
França
About 2 years usando a aplicação
6 de fevereiro de 2023

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

frontierenaturalmeats
Estados Unidos
Over 1 year usando a aplicação
8 de agosto de 2022

I dont know why this APP have so many good reviews. It happens often that it shows that the discount code is not valid. You get no notifications from the App that the App is not working.

Velur® Jewelry & Accessoires
Alemanha
Over 1 year usando a aplicação
5 de junho de 2020

The support team is not active. I need help to configure the app on my store so I'm with the live chat support team from the last 4-5 hours and getting each response after 12 hours. I would say to focus on customer service.

Bahimi USA
Estados Unidos
About 1 year usando a aplicação
10 de novembro de 2021

run away from these guys, the app stopped working for 3 months and they still took the money when I asked them to fix it and refund me the 3 months they said they cannot do either. I won't recommend this app to anyone

Luxus Car Mats
Reino Unido
About 1 year usando a aplicação
17 de fevereiro de 2022

Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.

MonViso Water Store
Emirados Árabes Unidos
About 1 year usando a aplicação
Questão respondida por dcode solutions 14 de março de 2022

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2 de março de 2022

Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!

Zeitgeist Recycling Studio
Alemanha
About 1 year usando a aplicação
Questão respondida por dcode solutions 14 de março de 2022

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

2 de setembro de 2021

The app started to play up, refresh the page multiple times and show incorrect calculations. Support just brushed it off, now won't reply. Looking for an alternative. Don't waste your time.

Printed Memories
Estados Unidos
8 months usando a aplicação
26 de junho de 2020

It doesn't work anymore, throwing a server issue. Uninstalling to prevent confusion for our customers.

DJ TechTools
Estados Unidos
8 months usando a aplicação