Booster: Discounted Upsells , Počet recenzí: 1 491
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Your APP now absolutely sucks. While we used it effectively in the past, it now adds code to every product, completely incapacitating our site and requiring us to need professional help. Very disappointing. Actually deserves 0 stars.
app does not work anymore! for a long time it used to be a very good working app but since a few daysits broken
DO NOT PURCHASE THIS APP, I have an ongoing issue that was supposed to be fixed and I went in to modify something today and the issue has not been resolved. I have multiple stores and will be deleting from all shortly as soon as I find a replacement today. I have emailed support multiple times that the dashboard does not work. They push you off over and over and then when you go to modify it might work for 5 minutes (after refreshing for 20 minutes straight) and then will go down again. I have been patient multiple times but this is costing me thousands in revenue! If you need an app that will perform correctly and support that will actually help you if there are bugs THIS APP IS NOT FOR YOU.
NO customer service at all! My issue is no orders list showing in the Recent Orders tap (there are over 6 orders use this app but none of them display in 30 days). We find out that we use the app years ago, and all of the orders was before 2020, and the orders was Tagged with Discounted Upsells. But it did not work this time. No emails reply after 48 hours, plz Fix it
Hi Wantdo team!
James here from Booster Apps – thank you for your feedback and I'm sorry for your experience so far using our app.
It looks like you've ran into a minor hiccup affecting a small percentage of merchants in the app where the Dashboard Analytics is not showing the correct number/amount of orders. As mentioned in our email we added your case to our developers backlog.
Secondly just to clarify about the emails we received from you, and your response time. We looked into this further and saw that we received an email from you at 2:17am on July 5th inquiring about this issue, we then responded back less than 1 hour later at 3:07am. Was there another email you sent?
We've sent you an email to help make things right. Looking forward to chatting again!
Cheers,
James
I don't get these companies that ask you to review as soon as you install the app
DIABOLICAL! Lailane from customer support is just lazy. The whole company has the worst support staff! DO NOT DOWNLOAD!
Somebody hacked into our store through the app and created their own discount codes in the middle of the night last night... I had it installed for less than 12 hours.
Horrific! This app doesn´t do what it explicitly promises. And it takes weeks of communication with their customer service (only eMail, no phone) until the issue was understood.
If you want to incentivise your clients to enlarge their shopping cart, this app is exactly what you don´t want to have.
Beside that there is no batch editing or import function what would be super helpful for a more complex product and upselling strategy.
If it was possible to leave ZERO stars I would.
The costumer service is horrible, the only chance you get for the developers to reply to an email is by leaving a bad review.
Doesn't work. Says I have the wrong type shopping cart and directs me to a help page that does not exist. I don't have time for this.