Discounty: Bulk Discount Sales
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (488)
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Great app. Customer service are very helpful!
Just installed this, and Nareh was very helpful with getting the widget to work with our theme and made some small changes very quickly! Rated 5/5
Excellent app and excellent customer support. We've been getting support from Nilou and it's brilliant.
Yet to go live with the app, but the setup was very straightforward. And customer service was exceptional and fast!
Sam was very helpful in formatting the widgets just as I'd like (and I'm very picky) and did so quickly and politely.
I was first concerned with what bulk discount app to use, but after the service I received, I have no doubt that Discounty will work for me and my store!
Did exactly what we needed and support staff were available and on top of it to help make sure it's working.
The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.
Thank you for your feedback. We sincerely apologize for the issues you've encountered and fully understand your frustration.
To clarify, our ‘General discount campaigns’ adjust product and compare-at prices. If these campaigns aren’t deactivated before uninstalling the app, the discounts may remain active. It appears the app was uninstalled without deactivating the campaign, which caused the issue you experienced. While our AI bot forwarded your request to our team, we recognize that our response time didn’t meet your expectations, and for that, we apologize.
We’re actively working to improve the AI bot’s efficiency, shorten response times, and ensure the app more clearly communicates essential steps—like deactivating campaigns before uninstallation—to prevent similar issues for future users.
We truly value your feedback and will follow up privately to ensure everything is fully resolved on your end.
They have an extremely interested and helpful team, although there was a problem caused by us, they solved the problem by intervening quickly and you can choose the team and the application to the end...
Miles was extremely helpful and supportive and helped me with all my questions.
Excellent service and enjoying the app
Nareh was super helpful and proactive in helping me display 25% off on my products rather than Sale. 24/7 support is amazing. Highly recommended.