Discounty: Bulk Discount Sales

I have just installed Discounty and set up my first product discounts. Since I haven't used Discounty for long, this review is focused on the outstanding support I received during the process of setting up my first product discount with the app. I have many years of experience and am fairly tech-savvy, so my comments are colored by both my customer experience and my knowledge of the work that the support tech was actually doing on my behalf.

I needed to display a discount table on the product page and I wasn't happy with the initial formatting, probably due to my theme. I also had other questions, so I contacted support via the chat and received a response from Dela within minutes - on a Saturday afternoon. She stayed with the chat, modified the app to my satisfaction, and answered all of my questions to the point that my first product discount table was at 100% of where I wanted it to be within hours of installation. I cannot express how impressed I am with the support I received. These folks have earned my respect and my business. Now I only have to cross my fingers and hope the app functions as well as the support!

Having said all of the above, I have one minor disappointment/suggestion about the app - for my discount tables, I need to display a qty purchased and a corresponding discounted price rather than a percentage discount. Discounty does this and it looks good, but I have to enter those price numbers in the campaign tiers. I would prefer to calculate these discounted prices using a percentage off method to arrive at a price, in order to automate the update process. It's certainly not a dealbreaker, but would be nice.

In summary, 5 stars and keep up the outstanding work. I'm on board.

Samin Helped me with an issue where the prices were all in the wrong color. The issue was with my theme/code & not their app. But I was helped anyway. Very pleased.

Works as promised. Even if you don't 100% understand it they have great customerservice.

Discounty has been incredibly easy to set up and use. Any questions I had were quickly resolved. Hasti has been so helpful!

1. Installed and 2nd discount wouldn't work.
2. Messaged help desk.
3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns.
4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option.
5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand...

Requested refund and deleting app as they have no resolution planned.

Discounty is a game-changer! The app itself is awesome—so many features and endless ways to customize discounts. But honestly, the customer service is what sold me. Mason, you’re a legend! I hit him with a million questions and requests, and he helped with everything super quickly, no hesitation, and was genuinely friendly the whole time. It’s such a good feeling knowing there’s 24/7 support from people who actually care. Hands down the best experience I’ve had with any Shopify app. Thanks again, Mason!

Excellent app! Easy to manage and runs flawlessly. The support team is fantastic—any issues or misunderstandings were handled quickly and effectively. I just searched for an bundle discount or an discount for all products without having to manually change all prices and they even got more Feautures. Would recommend

Great app overall, works well and good customer service. Only issue is that it doesn't support fixed pricing. Free for under 50 variants as well so you can test it before getting a plan

Malika was beyond amazing! She helped us resolve website issues with the Discounty app so we can give our Divas discounts fast!

She was kind, efficient, and so helpful! Highly recommend her and the service!

Had an issue (think it was my mistake) reached out to support on a Sunday afternoon and they jumped straight on to help me resolve. Support is perfection.

App works very well