Discounty: Bulk Discount Sales

Discounty: Bulk Discount Sales

レビュー (340)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2024年9月29日

I really appreciate the customer support of the app. They created my custom requests without hassle.

2nd update: I love their customer service and their commitment for their customers. But the app always scares me. I received the full refund for the bug and offered discounts for the future. But the feeling of what if this happens again disturbs me lot.

Update: This one is the most frustrating app I ever used. Even single discount campaign can ruin your whole shop with this app.
The app changes prices of the products more than you created the campaign. And permanently changes the prices in your whole shop.
To give precise example.
I launched a new product from $34.90.
I created a "General Discount" for 20%
The new discounted price should be $27.90
But Discounty made it $19.90.
So far it can be a bug or something no problem. I deactivated the campaign.
Now problem starts.
The discounty changed the main price of the product to $24.90. From nowhere it changed $34.90 to $24.90. And it is permanent. Campaign is not active. And all my products are effected due to this error.
Now I have to fix every prices in my shop one by one. They all changed. No campaigns are active but dozens of prices changed in my admin panel. So frustrating. Time consuming. And cost me lot of money. Stay away from this app. It is not even cheap.

The Lush Gifts
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年4月24日

So far so good. I am enjoying my trial period of 3 days and everything is running smoothly. Planning a full monthly subscription.

Nature And Wildlife Prints
ウガンダ
アプリの使用期間:10日
編集日:2023年3月26日

UPDATE: Way too many technical issues. It would freeze in the middle of changing prices and you can't do anything about it. The last time it froze, I had to manually reverse the price changes in the middle of a big sale while customers messaged me asking why they couldn't get the sale. Not worth all the technical issues and the headache.
I recently set up this app and I've been very happy with the ease of setup and the responsiveness of the chat support. The extra help and prompt responses go a long way! I would like to see the option of buy x get y deals added to the app in the future and bundle deals in order to make it a full-service app. They seam ready to improve the app frequently.

Magnolias Home Decor & Design
アメリカ合衆国
アプリの使用期間:2ヶ月
Discountyが返信しました 2023年1月31日

We are so sorry for the problem happened for you. Unfortunately our backend recognized your shop as Shopify Plus that led to exceeding rate limit in the Shopify API calls when your campaign started. The technical team found out the problem and fixed it during some hours. We hope to be able to compensate your difficulties.

Also for your previous 5-star rating: Thank you very much for your warm review and sharing your idea. Surely we will plan to develop features meeting your needs, and I hope you can use the app better and better
Best of luck for you