Discounty: Bulk Discount Sales
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Good app for bulk product discount and also chat support available any time to solve problems
Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.
Thank you for your feedback. We deeply regret the issues you've encountered with Discounty.
To clarify, our 'General discount campaigns' adjust product and compare-at prices. If these are not deactivated before uninstalling the app, discounts may remain active. It appears the app was uninstalled without deactivating your campaign. For resolution, please reinstall our app temporarily, allowing us to access your store and quickly rectify this.
Regarding billing, Shopify apps recurring charges are generated at the start of each billing cycle. It seems that you uninstalled the app after this cycle. We have confirmed no further payments were processed post-uninstallation. Despite this, we recognize the inconvenience caused and are prepared to issue a refund.
We have reached out via email to resolve these issues promptly. Your satisfaction and trust are paramount to us.
Highly recommended. Good app, and customer service is top-notch and quick. Hareh was so helpful.
Nice App! really fast help!
Sam was quick to respond and very helpful.
Very good app and incredible customer service !!!
Perfect for english websites !!!
Can't wait to use it when it comes in french
I absolutely love this app! The customer service is impeccable! They are thorough and will help you all the way from start to finish! This app is exactly what I needed! Looking forward to upgrading my account and having access to more features.
HAD SOME ISSUES WITH SHOPIFY ALLOWING THE APP TO CONNECT. MELIKA WAS VERY HELPFUL, CONCISE AND RESOLVED THE PROBLEM IN MINUTES FOR ME. HIGHLY RECOMMEND.
Easy to install app and great customer service. Responded to my chat at 10pm at night!
Great support.