Discounty: Bulk Discount Sales
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The support was excellent and very helpful. However, please note that there are some limitations when it comes to displaying the discount rate. Thank you, Mason!
They were also very helpful in handling matters via chat after the campaign ended. I think it is a wonderful service.
I've had a great experience with this app. The app works well and the customer support team is always responsive and helpful whenever I need assistance. A special thanks to Pearl, who has been incredibly kind, patient and supportive throughout the process. She went above and beyond to answer my questions and ensure everything was resolved smoothly. Highly recommend this app and its outstanding support team!
Thank you so much for the kind words! Pearl will be so happy to read this being kind, patient, and going above and beyond for you is exactly what we hope for. We're glad everything was resolved smoothly and that the app has been working well for you. A big thank you from Pearl and the whole team, we're always here whenever you need us!
The app works well, and they have a responsive and helpful support team. We made a request for some customization to help clarify messaging for our customers on the front end, and it took 8 months but they did make the change available.
Thank you for your patience and for sticking with us! You're right that this customization took longer than it should have, and we appreciate you bearing with us while we got it right. We're really glad it's now live and helping clarify the messaging for your customers, and that the support team could see it through. We're always here if you need anything.
Amazing customer service! The app itself is very easy to use and provides a lot of great features. Seems like it may be a little pricey, but it will 100% increase your conversion when people are on your site and can see the live discounts and set up any other features you may want. We have seen a noticeable increase in revenue during our sales period and are extremely happy with it.
If you want to offer massive discounts, you must double-check that you don't have any active discounts, because the customer can duplicate them. Also, once the campaign is created, it cannot be paused. Furthermore, I uninstalled the app and it still affected product prices. Be very careful when installing this app; it's very intrusive.
Looks great and Harry was helpful
Thanks so much for the kind words! We're glad Discounty is looking great in your store, and it's lovely to hear our support team was able to help you out. We're always here if you need anything.
Goed geholpen, top
I had a few issues but Grace was an amazing help and sorted it out super quick.
We're so glad our support team could step in and get everything sorted out quickly for you. It's great to hear the issues were resolved without too much trouble. We're always here if you need anything else.
The support team, in particular, deserves special recognition for their outstanding service. Aron was exceptionally helpful and provided great assistance.
We really appreciate you taking the time to share such kind feedback about our support team. It's genuinely lovely to hear that you received outstanding assistance when you needed it. We're always here and ready to help whenever you need us.
The sales support is amazing. Mason helped me and sorted out my questions really quickly. It was so great to talk to a human and I honour Discounty for having a human support team. Can't beat it! Thanks!
We love hearing that you had such a positive experience with our support team, and we completely agree that real human support makes all the difference. Thank you for the thoughtful and generous words. We're always just a message away.
