Avis (47)
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To be honest, it's technical to set it up. But I'm 100% sure these guys know what they are doing and they want YOU to get the best possible performance and customer experience possible. I love the shipping notifications that tracks every dispute and informs customers automatically. I think this app is undervalued. The features are insane and they do work. I think the UI/UX can be improved a little more. But the service is INSANE. A few meetings with Chris and his 14+ years experience in ecom and everything was set up and running in 30 min.
There are alternatives, but they fancy a beautiful UI/UX, I bet their performance is worse than Disputifier.
Install this app, ask Chris to do a setup and you are good to go.
dont use this. they will auto refund customers if thier app "thinks" its a "fraudluent charge" had multiple customers emailing us asking why their order got cancelled. unable to receive a clear answer from the support. beware.
Hi there, as we explained via chat, you selected our "Fraud Blocking" feature which uses AI to identify fraudulent orders. Similar to the Shopify fraud analysis, but smarter. You opted to select auto refunds which is not an option that is enabled by default. You could've chosen not to use auto refunding or not to use the fraud blocking service in general. Instead, you chose to leave a negative review.
SCAMED US ALMOST 10k DONT USE THAT APP
We just download disputifier this week
They checked our chargeback on the full history of the shopify
they took all the resolved chargeback of the 6 last years and claimed they resolved themselves
they debited me 9640 dollars today
its a scam
I ll have to charge back the full debit from shopify
Hi, Your charge was fully refunded within 1 day.
You chose our annual plan which clearly states it's an upfront payment for 1 year worth of chargebacks. This plan is customized based on your sales + chargeback volume. Since you had ~$80K in annual chargebacks, this is the plan made for your store.
We sent a reminder email the day before your plan was charged.
This charge was made extremely clear and you were amicably refunded/switched your plan immediately after you requested it.
Je recommande cette application, l'intégration se fait facilement avec l'aide du support qui est très réactif
Great experience!
Communication with chris is amazing, apps works completly fine. Nice app recommend
Best app ever if you need to mitigate chargebacks, fraudulent orders and overall save to save your payment processor from getting banned. Very satisfied.
Disputifier excels in simplifying chargeback management. The interface is intuitive, and whenever I have a question, their amazing customer support is available at all hours, providing prompt and helpful assistance. The analytics feature is a bonus, offering insights to prevent future disputes. Definitely a must have for efficient and stress-free chargeback resolution. Highly recommended.
Fellow merchants, this app is incredibly helpful in resolving issues caused by dishonest customers. The Support Team promptly and effectively addresses your concerns. Paras was particularly helpful and pleasant to work with.
I just love your service. They have any response very responsible and they fulfil the promised and helps to save a lot of dispute must recommended.