Recensioni (48)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
23 aprile 2024

One of, if not the best app for Shopify. Their services are mandatory to operate a good online business and their online support is instant and amazing. I would give it 100 stars if i could.

Lotuce™
Grecia
Circa 2 mesi di utilizzo dell’app
26 marzo 2024

Literally never have to worry about chargebacks again. It's the best app on the market for chargeback management and prevention. Alex G is a phenomenal rep as well. Super helpful and very quickly responsive! 5/5

ShopSolera
Stati Uniti
6 mesi di utilizzo dell’app
Data modifica: 29 maggio 2024

Don't bother with these thieves. They overbilled me $600 and refunded me. But had I not brought it up there is no way to know if they would've refunded those at all. Sad that I had to reach out to get it refunded. Don't see this app lasting much longer.

Berbax
Stati Uniti
3 mesi di utilizzo dell’app
Disputifier ha risposto 16 maggio 2024

You received 320 chargeback alerts between 2/14 and 5/3. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you promptly and we also proactively flagged these alerts for credits with Ethoca. As we explained to you, these alerts are automatically submitted to Ethoca for credits. We apply refunds/credits once Ethoca approves them.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

This is 1/3 reviews left by the same merchant for the same concern.

17 marzo 2024

This app is a lifesaver! Before using it, I was stressed out every single day dealing with high chargebacks and worried that my website would be banned. But since discovering this app, my stress levels have plummeted. It's truly incredible. Now, I can focus on my regular tasks without constant worry, knowing that 90-100% of chargebacks will be automatically refunded before impacting my account, keeping my chargeback rate in check.

The support team is amazing, and the setup process was a breeze thanks to their assistance. They even set up a private Telegram chat for easy and efficient communication. I'm slightly annoyed I didn't find out about this app sooner. It's been a real game-changer for me. I highly recommend this app. 10/10!

NxModels
Canada
16 giorni di utilizzo dell’app
15 maggio 2024

Paras was super helpful! Help me set up everything in under 5 minutes. Highly recommend Disputifier!

Bella & Co™
Stati Uniti
3 giorni di utilizzo dell’app
2 maggio 2024

one of the best apps on Shopify for sure

Lifted Clothing
Polonia
11 giorni di utilizzo dell’app
6 marzo 2024

if you have a shopify store you need this app it will help you in the long run and help you so much with CHARGEBACKS!!!

Vistaro
Stati Uniti
Circa un mese di utilizzo dell’app
26 febbraio 2024

Great app, has helped me save my Stripe account. Paras from support is very helpful as well.

Allevio
Canada
23 giorni di utilizzo dell’app
15 febbraio 2024

Fellow merchants, this app is incredibly helpful in resolving issues caused by dishonest customers. The Support Team promptly and effectively addresses your concerns. Paras was particularly helpful and pleasant to work with.

Buddha's Flowers
Regno Unito
5 mesi di utilizzo dell’app
26 gennaio 2024

Total game changer. I used to be so stressed because of chargebacks. Now with disputifier I just set and forget. I think it helps a lot psychologically to 'disconnect' from disputes, and to focus only on biz.

Great customer service from mr Kumar.

100% recommended.

Sterilightzer
Stati Uniti
2 mesi di utilizzo dell’app