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their staff are so responsive and helpful, app is awesome and easy to use too - the fact that they actually have a responsive and working live chat is a huge plus for me, i love them
Thanks for the feedback and for using Disputifier! We average a 1 minute first response time on live chat because we truly care about helping our merchants succeed.
Great app. With a great and fast support. Support rep understands the software thoroughly and it shows. Which a lot of times you don't get from other apps. Can recommend.
One of, if not the best app for Shopify. Their services are mandatory to operate a good online business and their online support is instant and amazing. I would give it 100 stars if i could.
Thanks so much for your review! 100 stars, wow! We appreciate your support and will continue to protect your processing so you can scale without worries.
Ha sido todo un descubrimiento, esta aplicacion puede literalmente salvar tu negocio, cualquier tienda que aspire a llegar a algo debe tener esta aplicacion instalada, de verdad si no la tienes tu negocio corre peligro.
Un 10
Literally never have to worry about chargebacks again. It's the best app on the market for chargeback management and prevention. Alex G is a phenomenal rep as well. Super helpful and very quickly responsive! 5/5
one of the best apps on Shopify for sure
Don't bother with these thieves. They overbilled me $600 and refunded me. But had I not brought it up there is no way to know if they would've refunded those at all. Sad that I had to reach out to get it refunded. Don't see this app lasting much longer.
You received 320 chargeback alerts between 2/14 and 5/3. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you promptly and we also proactively flagged these alerts for credits with Ethoca. As we explained to you, these alerts are automatically submitted to Ethoca for credits. We apply refunds/credits once Ethoca approves them.
This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits
This is 1/3 reviews left by the same merchant for the same concern.
if you have a shopify store you need this app it will help you in the long run and help you so much with CHARGEBACKS!!!
Hey there! I just had to share my incredible experience with Disputifier. It's like having your best friend constantly by your side, sending you quick updates that keep you in the loop. Their chargeback prevention tools are like an impenetrable fortress, defending your online business with unmatched strength. Thanks to Disputifier's real-time vigilance and personalized alerts, it's become my secret weapon against those pesky revenue hiccups. Say goodbye to chargeback stress – grab Disputifier now, and you'll see your business thriving like never before!
Great app, has helped me save my Stripe account. Paras from support is very helpful as well.