レビュー (59)

総合評価
4.6
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2024年11月15日

Amazing service. Helped us get our chargebacks way down and Shopify released a hold that they had on over a quarter million dollars from us. Highly recommend this app. Team is super responsive and easy to work with as well!

SLEEP, By SĀNTI
アメリカ合衆国
アプリの使用期間:3ヶ月
Disputifierが返信しました 2024年11月18日

Amazing news! Thanks for using Disputifier and happy to see the results that you've had with it, plus the release of your hold!

2024年10月16日

Awesome support, works really good and has helped a lot with chargebacks so far.. Its only pay per use, so great concept

admire
中華人民共和国香港特別行政区
アプリの使用期間:13日
2024年10月14日

I have really enjoyed utilizing disputifier - your software is incredible, integration is seamless, and the support team is so helpful and easy to work with. I really appreciate you guys!

ASTRA
アメリカ合衆国
アプリの使用期間:6日
2024年9月4日

If a customer files a dispute while the package is in transit, they will automatically refund the customer, which will contribute to your losses and can Aid in customer fraud attempts. Additionally, they won't be able to resolve the issue for you, and you will still be charged the fee.

BGK Apparel LLC
アメリカ合衆国
アプリの使用期間:4ヶ月
Disputifierが返信しました 2024年9月5日

Hey there,

The service you're referring to is chargeback alerts. This notifies merchants of incoming chargebacks, and by default, enables an automatic refund to be processed to prevent the dispute.

Although it can reaffirm a refund that was already going to happen anyway due to the chargeback, many merchants are willing to accept this because it prevents the chargeback. This of course avoids any potential issues with your payment processor

If chargeback prevention is less important than maximum revenue retention, you can always opt to turn off chargeback alerts and utilize our automated chargeback recovery solution.

2024年8月20日

Great app and support is very on top of things. Automatically refunding alerts makes this app better than a lot of others with similar services!

Fabulady
カナダ
アプリの使用期間:21日
Disputifierが返信しました 2024年8月29日

Thanks for your feedback and support of Disputifier! We agree, merchants have better things to do than wait for every alert to come in and refund same-day. We handle this for you so you can focus on growing your business :)

編集日:2024年11月25日

Great customer service and Mark Wagner helped me setting up my account in less than a day

LuneAura
アメリカ合衆国
アプリの使用期間:3日
2024年8月12日

dont use this. they will auto refund customers if thier app "thinks" its a "fraudluent charge" had multiple customers emailing us asking why their order got cancelled. unable to receive a clear answer from the support. beware.

Vahlura
アメリカ合衆国
アプリの使用期間:29日
Disputifierが返信しました 2024年8月29日

Hi there, as we explained via chat, you selected our "Fraud Blocking" feature which uses AI to identify fraudulent orders. Similar to the Shopify fraud analysis, but smarter. You opted to select auto refunds which is not an option that is enabled by default. You could've chosen not to use auto refunding or not to use the fraud blocking service in general. Instead, you chose to leave a negative review.

2024年11月19日

AMAZING service, and the software is excellent!

SONIPURE
カナダ
アプリの使用期間:8日
2024年10月17日

The best app for chargebacks 10/10

JDM YARD CO
カナダ
アプリの使用期間:4ヶ月
2024年7月5日

their staff are so responsive and helpful, app is awesome and easy to use too - the fact that they actually have a responsive and working live chat is a huge plus for me, i love them

Style Cove
オーストラリア
アプリの使用期間:2ヶ月
Disputifierが返信しました 2024年8月29日

Thanks for the feedback and for using Disputifier! We average a 1 minute first response time on live chat because we truly care about helping our merchants succeed.