Disputifier: Smart Chargebacks
- Priser
-
Gratis at installere. Yderligere gebyrer kan være gældende.
- Populær hos butikker som din
- Hjemmehørende i USA
- Bedømmelse
- 4,5 (74)
- Udvikler
- Disputifier
Galleri med udvalgte billeder
Automatiseret bekæmpelse af tilbageførsler og forebyggelse af indsigelser.
Du behøver aldrig mere at bekymre dig om tilbageførsler. Vores app besvarer alle tilbageførsler for dig med yderst tilpassede svar, som beviseligt øger din andel af vundne sager. Derudover hjælper vi med at forhindre, at tilbageførsler overhovedet opstår. Med underretninger om tilbageførsler, forebyggelse af svindel og beskyttelse mod krav om ikke-modtagne ordrer kan du reducere stort set alle tilbageførsler betydeligt uden at løfte en finger. Få glæde af automatiseret administration af tilbageførsler, og bliv helt fri for dem.
- Fuldautomatisk AI-drevet bekæmpelse af tilbageførsler.
- Bloker tilbageførsler med underretninger om tilbageførsler.
- Forebyg svigagtige tilbageførsler med automatisk beskyttelse mod svindel.
- Forebyg tilbageførsler for ikke-modtagne ordrer med forsendelsesmeddelelser.
- Reducer antallet af tilbageførsler med Disputifier, og vind dem, der ikke kan forhindres.
Indeholder maskinoversat tekst
- Populær hos butikker som din
- Hjemmehørende i USA
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Afterpay
- Authorize.net
- Klarna
- PayPal
- Recharge
- Stripe
Kategorier
Svindeltyper
Forebyggelsesværktøjer
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Basisabonnement
Gratis at installere
Klik på “se alle prismuligheder” for at få flere oplysninger, herunder priser for alle løsninger.
Funktioner
- 7 dages risikofri prøveperiode
- Bekæmpelse af tilbageførsler: 20 % af genvundet omsætning
- Underretninger om tilbageførsler: fra 17,00-27,50 USD pr. underretning
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
Anmeldelser (74)
After Disputifier was hacked, dealing with them became a complete mess.
We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized.
Holding critical payment infrastructure hostage over questionable invoices is extremely concerning.
Avoid.
Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.
We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.
We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.
In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.
Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.
Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.
Thank you.
The store went down due to a hold, so I notified Disputifier that I wanted to disconnect the store. That was possible, but chargebacks continued for the first 7 days. Absurd, of course. Then, after those 7 days, they still charge you for the chargebacks even though they don’t do anything about them—you can’t dispute them, and you don’t get reimbursed. You’re basically just paying for nothing. They don’t refund the money either.
Translated with DeepL.com (free version)
Thank you for sharing your feedback.
We want to clarify the situation, as this review does not accurately reflect how our service works.
When a store is disconnected, any chargebacks that were already submitted or received within the active service period can still continue through the card networks and processors. These timelines are controlled by banks and payment networks, not Disputifier, so disconnecting a store does not retroactively stop chargebacks that are already in motion.
Additionally, the claim that you were "paying for nothing" is incorrect. Disputifier does not charge for chargebacks we do not process or manage. Any charges applied to your account are tied to services provided during your active enrollment period. We have always been transparent about this process and our team has been available to review any specific charges or concerns with you.
We also made repeated attempts over the course of several weeks to discuss this matter and find a resolution, but we were unable to get a time scheduled to properly review your concerns. We noticed you continue to have other stores enrolled with Disputifier, and we would have preferred the opportunity to resolve this directly rather than have an inaccurate representation of the situation shared publicly.
We remain available to review the account history with you and address any legitimate concerns.
Good Customer Service, always happy to help!
Support
App-support leveres af Disputifier.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
23. september 2020
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