Disputifier: Smart Chargebacks
- Hinnoittelu
-
Ilmainen asennus. Lisämaksuja voidaan soveltaa.
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
- Tähtiarvio
- 4,4 (81)
- Kehittäjä
- Disputifier
Esittelykuvagalleria
Automated Chargeback Fighting & Dispute Prevention.
Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks.
- Fully automated AI-powered chargeback fighting.
- Block chargebacks with chargeback alerts.
- Prevent fraudulent chargebacks with automated fraud protection.
- Prevent order not received chargebacks with shipping notifications.
- Reduce your chargebacks with Disputifier and win those which aren't prevented.
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Afterpay
- Authorize.net
- Klarna
- PayPal
- Recharge
- Stripe
Luokat
Petostyypit
Ennaltaehkäisyn työkalut
Hinnoittelu
Valitse yrityksellesi parhaiten sopiva sopimus.
Basic Plan
Ilmainen asennus
Click "see all pricing options" for more details including pricing for all solutions.
Ominaisuudet
- 7 Day Risk-Free Trial
- CB Fighting: 20% of won back revenue
- CB Alerts: pay per chargeback prevented
Kaikki maksut laskutetaan valuutassa USD. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (81)
After Disputifier was hacked, dealing with them became a complete mess.
We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized.
Holding critical payment infrastructure hostage over questionable invoices is extremely concerning.
Avoid.
Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.
We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.
We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.
In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.
Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.
Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.
Thank you.
Porfavor no descarguen esta app. Te hacen cobros que no corresponden, contactas con ellos y te faltan al respeto, además de poner excusas. Shopify debería eliminarla de la Shopify App Store. Como podeis ver en la respuesta a este comentario, ante cualquier error que cometen, solo saben echarle la culpa a los clientes y poner excusas. Se puede ver en su valoración que hay muchos clientes descontentos, las valoraciones que tienen buenas son ellos mismos con diferentes cuentas.
We’re sorry to hear that you had a negative experience. We take all feedback seriously and have reviewed the conversation associated with your account.
After reviewing the details, we can confirm that the charges in question were for services that were actively provided, including chargeback alerts and a chargeback response submitted on your behalf. Our team also provided explanations regarding how the alert and refund processes work.
We do want to address that, while we are always happy to help resolve concerns, communication with our team must remain respectful. During this interaction, there were multiple instances of inappropriate language and profanity directed toward our support team, despite their efforts to assist and clarify the situation.
We welcome constructive feedback and are always willing to investigate billing or service concerns. However, we believe respectful communication is essential for a productive support experience.
We wish you the best moving forward.
Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.
Tuki
Sovellustuen tarjoaa Disputifier.
Resurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Kehittäjä
Lanseerattu
23. syyskuu 2020
Esittelyt
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