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I'm not a coder at all. I reached out to the folks at Disqus and they got me up and running in lightning speed since I wasn't sure how to edit my template's code. Fast responses to email communication as well. Very happy with my App and Customer Service.
Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?).
Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating.
Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money.
In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.
5 star, thank you Denys for you great help in setting up Discus on my new site for me, and answering all my questions. excited about what it can do now...~debra
It's a good app but it would be much better if there was a feature to display the most 'recent comments' within the side bar section of a websites blog or the ability to display the most recent comments on any part of a website i.e. home page, blog page etc.
Shoppers are apparently required to have a Disqus account before they can add a comment. This is a huge barrier to engagement. We tried Disqus for 6 months with very very very few comments.
App is awesome and its up and running in no time. All because of the great support team backing up out there. Much appreciated!
View it Live at https://vecfashion.com/products/unltd25
Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.
What a great app and such an awesome and helpful support - highly recommended!
Great app and easy to install. No idea how this adds value. I'm interested to see how many people comment. I feel like those most likely to comment are people who love sharing their problems with the world or other websites trying to spam me to build up their link juice.
Worked like a charm and their support also helped with getting the Disquss fitted and removing Shopify comment field. This app can also be added to pages, which is a nice feature.