Doba ‑ Dropshipping

THEIR PRODUCT DESCRIPTIONS ARE HORRIBLE!
There has been an extreme decline in the quality of customer service offered by Doba.
I had a concern about their policies and both the customer service representative Ethan & their supervisor Hannah were extremely disrespectful, defensive and WRONG! Instead of admitting that they were not knowledgable of my request, they advised me incorrectly, and in an extremely unprofessional manner.

Having used Doba for over a year at this point, I was shocked at the level of customer service they now have.

I will not be using them again.

I find it very bad that a product that goes out of stock is never returned.

good

Firstly,

Their product descriptions are horrible.

THey are a dropshipper shipping from a dropshipper there are much cheaper prices elsewhere.

Secondly, i received an order and was ready to check out, got approved for their payoneer partner, and Doba's site wouldn't allow me to proceed using that method.

So now i had to pay their credit card processing fee.

Overit.

HORRIBLE!! I repeat HORRIBLE!! I started with Doba about 7 months ago and nothing has improved! They just keep making excuses while you are trying to explain the problem you are having. You can't speak with a supervisor! They just hide behind the keyboard and email you! Poor management!! I see that I am not alone looking at some of the other reviews.