Algemene beoordeling
3,3
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
29 januari 2024

lack of support to even get setup, we tried to contact them several times with no response. we suggest not to setup your app that requires your manual setup if your not going to actually provide the support

Que Shebley
Verenigde Staten
3 dagen gebruiken de app
10 december 2021

This app is free, free, free! Great option for small business owners making sure every cent counts. Set-up was virtually easy and painless. Did take some time to get set-up, however their On-boarding and Customer Success Lead Jeff walked me through the process step-by-step! Jeff was extremely knowledgable and patient. The app completely streamlined our returns process, making it super easy for our customers to process their returns online without the need for them to call our customer service department.

10nineteen Ltd. Co.
Verenigde Staten
Bijna 2 jaar gebruiken de app
25 januari 2022

I am very happy about my experience with Doddle. It's such a gift to have a free portal as robust as Doddle, especially when you're just getting started and need to keep the overhead costs to a minimum. I started with a meeting with Aubrey, who walked me through the app andhow it looks from a customer perspective. Then she took me behind the scenes and showed what I'd be able to do with it as the seller. I was then directed to Jeff with onboarding who walked me through the whole set up and helped me launch it live. Thanks for the great experience. Looking forward to seeing how this helps my customers.

United States of Freedom
Verenigde Staten
7 maanden gebruiken de app
26 december 2021

This app is super helpful and makes your selling process a lot easier. Giving your customer a smooth return process is what everyone looks for! Aubrey gave an amazing intro to the platform and Jeff finished with all the questions that I had left. Great teamwork, organized system and a great app! I highly recommend working with Doodle for your returns/exchanges and the you will not be disappointed with the team that is ready to help whenever you are stuck! Thank you so much.

Lush Apparel Inc
Verenigde Staten
4 maanden gebruiken de app
16 maart 2022

I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!

The Kindness Cause
Verenigde Staten
Ongeveer een maand gebruiken de app
10 mei 2021

I was blown away by the service I received from Doddle. In all of my experience with apps, Doddle was the only one to make me feel like I was a customer they took care of. I had one on one Zoom calls with the friendliest staff (huge kudos to Alan and Jeff!) and I felt appreciated and looked after. I'm not exaggerating when I say this was the most elite customer service I have ever experienced. So thank you, Doddle. I wish all Shopify apps were like this. Lastly, the app is completely and totally free so you have nothing to lose by downloading and getting started!

Wander Hat Company
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 19 juli 2021

Great app and very user friendly! The setup was super easy and they take the time to make sure you really understand the returns process. Very happy with it so far.

Art Of Uniformity®
Verenigde Staten
Meer dan 2 jaar gebruiken de app
7 juni 2021

I decided to use this app as a free alternative to an app we were already using. It has definitely done the trick. We had a few minor setbacks at first, but the Doddle team was able to help get everything working in a way that worked well for our site. Seamless integration and an easy to operate return platform.

Dardano's Shoes
Verenigde Staten
Bijna 2 jaar gebruiken de app
9 december 2021

I am in the process of setting things up now and thus far the communication has been amazing. Very informative staff and flexible. I really appreciate them. I’ll do an update once everything is up and running

ACIRE STYLE, LLC
Verenigde Staten
Ongeveer een jaar gebruiken de app
28 juli 2021

Excellent customer service & everything works as a charm. This helped our company focus on growing, while having an automated system process returns for us. (Plus, its so easy for the customer!)

GOGO JEANS
Verenigde Staten
Meer dan een jaar gebruiken de app