評價 (17)

整體評分
3.3
各級評分數量
  • 82% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2021年5月10日

I was blown away by the service I received from Doddle. In all of my experience with apps, Doddle was the only one to make me feel like I was a customer they took care of. I had one on one Zoom calls with the friendliest staff (huge kudos to Alan and Jeff!) and I felt appreciated and looked after. I'm not exaggerating when I say this was the most elite customer service I have ever experienced. So thank you, Doddle. I wish all Shopify apps were like this. Lastly, the app is completely and totally free so you have nothing to lose by downloading and getting started!

Wander Hat Company
美國
使用應用程式 接近3年
編輯時間:2021年7月19日

Great app and very user friendly! The setup was super easy and they take the time to make sure you really understand the returns process. Very happy with it so far.

Art Of Uniformity®
美國
使用應用程式 2年多
2022年3月16日

I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!

The Kindness Cause
美國
使用應用程式 2年多
2021年12月10日

This app is free, free, free! Great option for small business owners making sure every cent counts. Set-up was virtually easy and painless. Did take some time to get set-up, however their On-boarding and Customer Success Lead Jeff walked me through the process step-by-step! Jeff was extremely knowledgable and patient. The app completely streamlined our returns process, making it super easy for our customers to process their returns online without the need for them to call our customer service department.

10nineteen Ltd. Co.
美國
使用應用程式 接近2年
2021年6月7日

I decided to use this app as a free alternative to an app we were already using. It has definitely done the trick. We had a few minor setbacks at first, but the Doddle team was able to help get everything working in a way that worked well for our site. Seamless integration and an easy to operate return platform.

Dardano's Shoes
美國
使用應用程式 接近2年
2021年7月28日

Excellent customer service & everything works as a charm. This helped our company focus on growing, while having an automated system process returns for us. (Plus, its so easy for the customer!)

GOGO JEANS
美國
使用應用程式 1年多
2021年9月10日

This app is unexplainably amazing and FREE! The service and support you get from the start is unparalleled from any other application on the market. The initial setup takes a little bit but seems to be worth it in the long run. We are super happy and glad to have found this app. I would strongly recommend this application to other individuals needing a good returns system (for both yourself and your customers). Would rate 5/5 easily!

Warranty Killer Performance
美國
使用應用程式 1年多
2021年6月7日

Doddle has been great so far for our customers. The analytics are easy to use and they are open to feedback to make their platform work better. There were a couple of hiccups in the beginning but they were quickly resolved by Doddle.

K-DEER
美國
使用應用程式 1年多
2021年8月18日

Great APP with outstanding applications for any online store. Customer Service Team deserves A+++ rating. Thank you

I.T. Mars
美國
使用應用程式 12個月
2021年7月22日

It's free and it works. What more can you ask for?? Fast and friendly customer service. Definitely recommend!

Too Fast
美國
使用應用程式 7個月