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This is the app we use for our site that blends sales with donations (we are a non-profit organization). We have needed some customization to ensure the app works as we need it to work, and their developers have been responsive. They understand the concerns we are raising and build solutions within a couple of days, at most.
I needed assistance creating a donation widget on our custom template, and the support team went above and beyond to help me out. Their response time was incredibly fast, and they provided clear documentation on the changes implemented. The entire experience was smooth. Highly recommend this app to anyone looking for this functionality and top-notch customer service!
It was a perfect fit for our Not-for-Profit organization. The support was outstanding, and we are very happy with the app so far.
We needed an App to set up a custom donation product and send custom donation receipts to our amazing supporters. After trialling many other apps, we stumbled upon Donate Source, and the whole experience, from onboarding to setting up custom items, has been phenomenal. The support team is very hands-on and super helpful.
This app provides a simple, clean donate option at our checkout page. When i had an issue that needed fixing, support chat were very helpful and sorted the issue for me.
Using this app to handle our customer donations. Friendly, helpful, and prompt customer service. Thanks you Donate Source!
Thank you so much for your review. You are also Friendly.
Added this app to collect donation for the non-profit side of a client's business. Works great and the tech support was amazing. Helped with installation and some troubleshooting. I would highly recommend as a way to support causes close to your heart!
The app is easy to use, functions well, and looks great. Customer service is fast and accurate — second to none!
Very good, easy-to-use application and very good after-sales service , quick and efficient response.
Thank you so much for your review :) :)
Fast and good communication as well as a very supportive team that worked on our special requests even after the sale. The team was very flexible, understood our requirements and made great suggestions for their implementation. The design now seamlessly fits into our pre-existing website and conveys the intended user experience. Can only recommend! We’re very happy with our customizations and the way the app works.
5 stars for customer service. I struggled to sort the installation out but they worked promptly to sort it out for me. We look forward to using it to raise donations for our charity in our online Christmas shop.