Avaliações (55)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
24 de janeiro de 2025

I needed assistance creating a donation widget on our custom template, and the support team went above and beyond to help me out. Their response time was incredibly fast, and they provided clear documentation on the changes implemented. The entire experience was smooth. Highly recommend this app to anyone looking for this functionality and top-notch customer service!

Film Stories
Reino Unido
Aproximadamente 1 mês usando a aplicação
Editado a 19 de julho de 2024

This is an update from my earlier review because I feel sorry for the developers of this app. The App caused big problems for my shop after the uninstall. Code was left behind. I understand that the code was manual code that the developers helped with. Had I known they would need to manually uninstall this, I wouldn't have had to go to the trouble of hiring an expert to help identify the problem. The app itself, while it was working was good. Just be careful when you uninstall the app. Contact the developers to make sure they have removed ALL the code.

Castle Rocks Cornwall
Reino Unido
6 meses usando a aplicação
1 de julho de 2024

It was a perfect fit for our Not-for-Profit organization. The support was outstanding, and we are very happy with the app so far.

We needed an App to set up a custom donation product and send custom donation receipts to our amazing supporters. After trialling many other apps, we stumbled upon Donate Source, and the whole experience, from onboarding to setting up custom items, has been phenomenal. The support team is very hands-on and super helpful.

Everlasting
Nova Zelândia
7 dias usando a aplicação
25 de maio de 2024

After we installed this new app on our e-commerce platform, we noticed that our entire shopping cart feature became dysfunctional and non-operational. This situation has been extremely frustrating for our team as we rely heavily on online sales to drive our business. Despite our best efforts to communicate this critical issue to the technical support team over the past several days, the problem remains unresolved. As a result, our online store has been forced offline, leading to significant financial losses on a daily basis. We are urgently seeking a resolution to this issue to minimize the impact on our business operations.

American Healthy Alternatives
Estados Unidos
4 dias usando a aplicação
13 de novembro de 2021

I needed assistance with the widget shortcode and formatting on the website and MADY was absolutely amazing, fast, proficient and helpful! I have tried another app on Shopify and this one has yielded the best results so far. Thank you.

Friends of Blue Spring
Estados Unidos
Aproximadamente 3 anos usando a aplicação
7 de outubro de 2021

The app looks great and works well! They have awesome customer service! Thanks for helping with the set up!

Zoefia Alexandria Collection
Estados Unidos
Mais de 2 anos usando a aplicação
4 de agosto de 2021

I used this as an add on app for custom donations along side our store products. Great service and easy to use.

Daffodil Day Appeal Victoria
Austrália
Mais de 2 anos usando a aplicação
10 de novembro de 2021

The nicest support team! We faced some IT issues at app installing but the support team reacted in time and helped to solve the issue very fast. The app is working perfectly and it meet all our needs.

Honma Tokyo Moldova
Moldávia
Aproximadamente 2 anos usando a aplicação
Editado a 27 de maio de 2021

Very good, easy-to-use application and very good after-sales service , quick and efficient response.

LE COCON DE BÉBÉ
França
Aproximadamente 2 anos usando a aplicação
Questão respondida por Prezen Apps 27 de maio de 2021

Thank you so much for your review :) :)

6 de janeiro de 2022

Added this app to collect donation for the non-profit side of a client's business. Works great and the tech support was amazing. Helped with installation and some troubleshooting. I would highly recommend as a way to support causes close to your heart!

Good Grace Designs
Estados Unidos
Mais de 1 ano usando a aplicação