DonateMate for Donations , 26件のレビュー

Ben from DonateMate has been phenomenal to work with. First, the app is excellent and helps our small non-profit capture added revenue through ancillary donations made at the checkout process. But then, whenever we have needed support or customization, Ben has been available right away - and, goes above and beyond, helping us think outside of the box and taking our original idea / edit and making it much better. I highly recommend the DonateMate app because of it's functionality, but behind every app needs to be a good person or team - and in this case, the Ben from Australia behind DonateMate is worth partnering with to add this app to your Shopify store experience!

Just didn't work right. Glitched out when adding donation to cart on front end. Donation product doesn't have an option to fill in your own amount. Kept sending me through the set up process even after I had a product in place.

The app is great, had no issues with the app itself. The developer has been really helpful when I did run into an error. Overall a great app consider just how customisable it is.

The app is clear and easy to use. A nice way to get people to give money for something you put your heart in.
If you have questions or don't quite succeed in installing the app (even with the free version) you are being helped perfectly: Ben, developer of the app, thinks with you and helps in a warm and people-friendly way.

This is a brilliant app if you are a charity wanting to maximise donations. Customer support is excellent!

It's a brilliant app for charities so we can raise funds in our Shopify store. Easy to use and setup...and customize! Thank you for the app :)

Used this app in order to collect custom donation amounts in our store – and it did exactly that. Support was also extremely responsive and helpful along the way!

this app does exactly what I need to do . but more importantly it comes with the most responsive support ever. check it out.

DonateMate is easy to use and integrates well with the online store as well as POS. Ben offers outstanding customer support, solved my glitch within the hour!

Updating my review again because I ended up coming back to this app since my client really wanted the donation product feature. Though initially there were some glitches and formatting issues due to my store theme, Ben went in and fixed all these, explaining very thoroughly each of the issues. Based on my current experience with Ben and DonateMate, I highly recommend! See my previous reviews below: I am updating this review after being contacted by Ben, who has provided excellent support and stands by his product. I tried another donation app and continued to get 503 errors, so there must be a conflict within the different apps I have installed on my platform. That being said, I am sticking with a different donation platform for now, so I can't give 5 stars because I actually don't know how this one works. But 4 stars for great customer support from Ben! Here is my original review:
Nothing but one error after another. Even got 503 errors in the initial onboarding process while clicking from one step to the next. Once I published a donation product, clicking the link to the product led to a 403 page not found error. This problem immediately went away once I deleted the app. Even if customer service can help, it's not worth it to experience at least 5-6 different errors in the first 10 minutes of using the app. There's something not right here.