Recensies (959)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 januari 2025

We mistakenly installed the app, uninstalled it just after few days without even setting it up, never used it, yet we were charged 40$. Tried to contact support several times via Whatsapp and via Email but they don't respond.

Al-Karamat
Pakistan
10 dagen gebruiken de app
Dondy heeft geantwoord 24 januari 2025

Hey! We reach us to you and didn’t get any response, please reach us and we will refund😊

4 november 2024

really bad app, it keeps billing me the 'amount even though I removed the automatic payment, I also talked to the support team. They also refunded me, but in the October invoice I have the same amount again.

Atlantide Gioielli
Italië
1 dag gebruiken de app
Dondy heeft geantwoord 8 november 2024

Hey! Please reach to us again, its probably a bug with Shopify payment we will refund :)

7 mei 2024

Eu assinei o plano GRATUITO para testar em meu site e hoje fui cobrada $67 DOLARES por esse app que eu nem usei.
UM ABSURDO!!! eu quero o estorno do pagamento, não faz o menor sentido essa cobrança!!!

She Will
Brazilië
9 dagen gebruiken de app
Dondy heeft geantwoord 19 juli 2024

Oye, te reembolsamos todo el pago y, por supuesto, no estabas en el plan gratuito, ¡es el plan profesional anual! Estamos aquí si tienes otra pregunta :)

19 april 2024

Hola no la contraten me cobraron la suscripción anual 2 veces les mando wattsapp al soporte y no contestan! no la contraten se van arrepentir es mala aplicación

PREM BOUTIQ
Mexico
Ongeveer een jaar gebruiken de app
Dondy heeft geantwoord 19 juli 2024

Hablamos con usted muchas veces, no supimos de usted dos veces, no pagó y por eso apareció en su factura mes tras mes, es una pena que no indique que recibió un reembolso completo de nuestra parte.

3 september 2023

When I took one year plan one year plan had unlimited One click cart recovery messages now it reduced to 20, I want refund

Leclerc Baby Stroller
Verenigde Arabische Emiraten
2 maanden gebruiken de app
Dondy heeft geantwoord 5 september 2023

Hi, please note the pro plan never had unlimited one click messages. Unfortunately you may have gotten confused between our plans. We are glad that you decided to continue using our services despite your unpleasant and misleading review.

10 november 2023

L app, I uninstalled it and it still shows the whatsapp icon on my web page. I can't take it off

Emporio la Mocha
Chili
2 maanden gebruiken de app
Dondy heeft geantwoord 19 juli 2024

Esta no es nuestra aplicación, es su otro competidor. En su aplicación, cuando la desinstala, la retira inmediatamente.

24 februari 2024

Atención al cliente innecesariamente estupida. Desinstalo la app de forma inmediata.

MagnetiQua
Spanje
Ongeveer 2 uur gebruiken de app
Dondy heeft geantwoord 19 juli 2024

Thanks for the compliment, we love you in spite of everything

29 februari 2024

Não tem plano gratuito, uma farsa. Deletando agora!

AGRiders
Brazilië
10 minuten gebruiken de app
Dondy heeft geantwoord 19 juli 2024

existe um plano gratuito e a maioria dos usuários o usa e adora

13 december 2023

cant select free plan

LAZZYZONE
Verenigd Koninkrijk
7 minuten gebruiken de app
Dondy heeft geantwoord 15 december 2023

Hey, the free plan is the default plan, so if you didn't select the paid plan you are on the free plan. We have customer support on email and WhatsApp 24/7, if you need help to use the free plan please talk to us.