Rezensionen (853)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
22. April 2024

Spam

oceanien.ch
Schweiz
Etwa eine stunde mit der App
14. April 2023

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas,

ont dois se débrouiller seul

TECIN-PRINCIPALE
Frankreich
Etwa ein jahr mit der App
DOOFINDER SL hat geantwortet 18. April 2023

Nous vous avons certainement déçu. Nous n'avons pas pu vous aider à la configuration et vous vous êtes senti abandonné et sans aucun support.

Nous pensons que le problème ...

Bearbeitet am 8. August 2024

"DooFinder Support is NON-EXISTENT and many Glitches/Issues"

We've had Doofinder set up(enterprise level, so we had EVERY feature at $108/month) on our site for nearly a year now (started 8/23). Although the interface seemed great at first, it wasn't very configurable with our large catalog of products (about 400 visible and 200 non visible). We had random glitches where all products were seen by ...

Earthwise Packaging
Vereinigte Staaten
12 monate mit der App
7. Februar 2024

Very bad experience. Very satisfied at the beginning, but the problems soon piled up.

Images are not visible when searching, and they cannot solve the problem. I've been emailing for weeks now, and they don't read the content of the emails.

So be careful! I wouldn't recommend this app.

kleinkantoor
Niederlande
10 monate mit der App
DOOFINDER SL hat geantwortet 9. Februar 2024

We deeply regret the inconvenience you faced. We've swiftly addressed the image visibility issue for all your countries. I have checked with the support team, and the problem ...

10. Oktober 2022

A useless app that does what our normal search engine does unless you add loads of add ons and the prices for everything is astronomical!
Because of this I cancelled our subscription only to be charge AGAIN after I unsubscribed and deleted the app!

Cecil's Confectionery Ltd
Vereinigtes Königreich
10 monate mit der App
Bearbeitet am 10. Juni 2023

I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and ...

decoronadimehamilton
Kanada
7 monate mit der App
DOOFINDER SL hat geantwortet 13. Juni 2023

We sincerely apologize for not meeting your expectations and the inconveniences caused.

We fell short in providing the level of support and service you deserve.

As per our ...

Bearbeitet am 12. September 2022

This is a good app, however I only gave a 1 star rating as this did not work 100% as an out the box solution. The app needed to be adjusted slightly in order to work perfectly with our store, and unfortunately the team at DooFinder are unable to offer any type of coding help and I was advised to get an external developer to help.
The app itself is great and has lots of features, however the price ...

Yoga Studio Store
Vereinigtes Königreich
4 monate mit der App
22. Mai 2023

Durante el periodo de prueba funcionó increíble, pero desde que lo contratamos está teniendo muchas fallas cómo que los clientes no puedas dirigirse al producto que ven, o agregar el carro. Pagamos 2 meses sólo para empeorar la experiencia. Aún estamos esperando la devolución de dinero y que eliminen nuestra tarjeta de crédito

Carnaval
Chile
3 monate mit der App
DOOFINDER SL hat geantwortet 13. Juni 2023

Sin duda algo no ha funcionado bien y no hemos sido capaces de ayudar en tiempo y forma para resolverlo.

Suena como que quizá ya sea demasiado tarde y eso es totalmente ...

13. April 2023

This app was great until sales stopped as the product stopped working. I called my sales rep several times at the number on his contact page. There was no answer and no way to leave a message, I sent three emails to tech support with no timely response. I then emailed my sales rep directly, and he returned my call. I was only made aware of the DOOFINDER failure when a customer called saying he ...

KLM Performance
Vereinigte Staaten
2 monate mit der App
DOOFINDER SL hat geantwortet 14. April 2023

Clearly, we did a very poor job in assisting you, which, quite understandably, left you feeling helpless, frustrated, and unsupported. Unfortunately, a series of very rare ...

14. September 2021

This app cheated the search count of our website. Charging extra cost for mobile version is dishonest. We are contact but no response from Search bar & filters team.

follus.com
Vietnam
Etwa ein monat mit der App
DOOFINDER SL hat geantwortet 15. September 2021

We are very sorry that your experience with our app was disappointing. We are trying to contact you by email and phone to solve any problems asap.