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Never seen such a support. I have been on shopify platform, but not a single time, i got a support call from the customer service team of the any of the apps i used so far. Do finder is first application developer, who's team called up multiple times to check upon things and help in implementation stage. Kiran from dofinder support team has been excellent to provide support, take me through various features sets and patient enough to answer all of my queries. Honestly it was due to Kiran's call, that i seriously considered using these app, otherwise it would had been just another " app", which i download from Shopify app store and uninstall it, if doesn't suite me needs. The app is really a feature rich and can gives lot's of data points for decision making. Highly recommended for serious stores
DOOFINDER is a good app we are very impressed with the way it increased our click trough percentage which is helped generate more sales, we had great assistance from Shawn
Hola soy nueva en doofinder pero por ahora nos ha funcionado muy bien. Me encanta su ayuda personalizada que nos ha dado Yelko. Estamos agradecidos.
DooFinder is a great service and search engine. Anybody who takes ecommerce serious should have a look at this search engine. Lots of customizations and data to see and learn. And the customer service is A+++++. They are super helpful and answer any and every questions quickly. Thank you. Will be a long term user.
We have truly appreciated the trial period to really understand the value of DOOFINDER! We received excellent customer service, with recommendations, suggestions and help setting up features that are most relevant to our products and website. In the first 30days we were able to make adjustments by adding a redirect and add to our product line to meet the needs of our customers.
Doofinder has proven to be a huge boost to our marketing team. We now see real data that allows us to make spot on decisions to promote product that are 100% relevant to our customers searches. No more guessing at what we think people are wanting on our site, and they love the search suggestions! Our Click Thru Rates are increasing every week! Every retailer knows that software can on be fully utilized if the user understands how to get exploit every feature. Thats where Doofinder shines again! Their sales and support team are top drawer! If only my POS system team was as helpful as Doofinder's team I would be all set! Their staff is well trained and very knowledgable with quick answers and solutions!
Great tool to have on your website, and direct the customers to the products you want them to buy. Great service from Chris, recommended.
Massively improves the overall UI of my store, and has made quite a bit of sales in just the trial period.
Lindsay, my rep has been the best!
Great application for enhancing the search power of larger sites. Losing sales because of mistakes in spelling are no longer an issue and conversions are up since installing. Would recommend, especially if you have a large catalog!
Fantastic app. Shaun was and is a great help. Highly recommended this for staying on top of what your customers are searching for and looking at.