DOOFINDER ‑ Search & Discovery
- 価格設定
-
無料インストール。 無料体験あり。
- 評価
- 4.7 (751)
- 開発者
- DOOFINDER SL
特集の画像ギャラリー
Revolutionize Product Search and Discovery with Doofinder.
Upgrade your store with Doofinder’s AI search and Discovery solution. Our search bar offers results through text, image, and voice search in milliseconds. Enhance product discoverability with intelligent product filters and recommendation carousels. Use dynamic searchandising tools for increased sales and guide users to their perfect products. Get the most out of Doofinder with Search, Recommendations and Quiz Maker!
- Semantic & natural language search to understand shopper intent and context
- Dynamic product filtering to search by category, collection, or features
- AI Product Recommendation Carousels for All Your Website Pages
- Promotional Tools: search merchandising, banners, and search results control
- Multi-language and multi-currency support (30+ languages & currencies)
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- チェックアウト
- Connectif
- Klaviyo
カテゴリー
価格設定
Plan Enterprise
無料インストール
Custom Pricing. Let’s talk and build your ideal solution together.
Plan Basic
$61 /月
または$661.44/年で10%お得
機能
- AI Guided Search
- Custom Results
- Product Recommendations
- Quiz Maker
15日間の無料体験
Plan Pro
$186 /月
または$2,011.44/年で10%お得
機能
- Everything in BASIC plus:
- AI Alerts
- Multi-Index
- Search Suggestions
- Dynamic Recommendations
15日間の無料体験
Plan Advanced
$436 /月
または$4,711.44/年で10%お得
機能
- Everything in PRO plus:
- 1:1 Personalized Results
- AI-Powered Visual Search
- Recommendations Flows Control
- 365 Analytics
15日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (751)
496% COST INCREASE
496% COST INCREASE - AVOID AT ALL COSTS
I have been a customer of Doofinder since 2021. When I signed up, we agreed a €25 per month price for the lifetime of the contract.
Without consultation, they increased the price to €149 per month — a 496% increase. My usage would actually qualify for their €49 plan, yet they still placed me on the €149 subscription.
When I challenged the increase, Doofinder responded by saying they could no longer meet my expectations, even though my expectations have not changed since the beginning.
Early customers supported this company but it now seems like greed has replaced loyalty.
I also submitted a GDPR data request, which they have failed to comply with.
Based on my experience, I cannot recommend this company in any way.
For the second time in a month I have been really let down by their support team. It is really atrocious - be prepared to go days with a broken site search if you use Doofinder.
On this occasion the search bar stopped working because I had apparently exhausted my quota - the app told me I was on the free plan despite being a $61 / month paid user and they cut off the search functionality.
I contacted support but all I got were messages (likely AI) telling me someone was looking into it. This really isn't a difficult issue to solve - it's an obvious error on Doofinder's side. But it has been left over 24 hours now, during which time we've spent marketing budget towards website users who cannot use our site search.
Last time we had to wait 3 full days to resolve a simple issue that broke our entire site search. I recommend looking elsewhere.
Nonexistent Customer Support
Extremely disappointing experience with Doofinder. The app itself might have potential, but it is completely overshadowed by what can only be described as nonexistent customer support.
After installation, I encountered several technical issues and reached out multiple times. Responses were slow, generic, and ultimately unhelpful. There was no real ownership of the problem, no meaningful follow-up, and absolutely no sense of urgency — even when the issues were directly impacting sales.
For a paid app on Shopify, where search functionality is critical to revenue, this level of support is simply unacceptable. You expect a reliable technology partner, not silence when it matters most.
Unfortunately, I cannot recommend it. When you need support, there’s no one there.
Hi, thank you for taking the time to share your experience. I’m truly sorry that we gave you the impression of being unavailable or unresponsive that is never the experience we aim to deliver.
I’ve personally reviewed your case in detail. First, I want to apologize for the initial delay. We experienced a temporary backlog that caused our response time to extend to four days, which is clearly not the level of service we strive for. I also see that our commercial representative who was your first point of contact and is fully trained to assist with onboarding and setup proactively offered support early on, but that assistance was declined at the time. Our intention from the beginning was to make sure you had guidance whenever needed.
Once your request reached our technical team, your concerns were escalated internally for deeper review. We are currently waiting for your response to continue moving forward and resolve the matter as quickly as possible.
We are a team of people who genuinely care about our customers and work every day to provide reliable support and meaningful solutions. I’m sorry we fell short of your expectations, and I would sincerely welcome the opportunity to turn this experience around so you can continue benefiting from Doofinder.
If you’re open to it, I would be happy to personally follow up and ensure everything is handled properly.
Thank you again for your feedback.
サポート
アプリのサポートは DOOFINDER SL が提供しています。
リソース
開発者
公開日
2015年7月13日
特集
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