Arvostelut (14)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
19. marraskuu 2024

Great support, prompt response and quick fix.

ONGLES PRO
Ranska
Noin kuukausi sovelluksen käyttöä
Doran vastasi 21. marraskuu 2024

Hi Catherine

I'm Andrew from the Doran team.

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support team. If you ever need assistance again, we're always here to help. 🚀

Best regards,
Andrew

29. lokakuu 2024

great app. customer service is amazing and the functionalities are great for it to be free.

ShadedbyShanell
Yhdysvallat
11 päivää sovelluksen käyttöä
Doran vastasi 30. lokakuu 2024

Hi ShadedbyShanell Store Owner,

I'm Andrew from the Doran team.

Thank you so much for taking the time to leave a review! We are so happy to hear that you've had a pleasant experience with our support team.

If there is anything else we can do to help, please don't hesitate to let us know.

Best regards,
Andrew

Muokattu 28. lokakuu 2024

Worked fine for a while and then suddenly I received thousands of emails about just 15 items out of stock. It had a complete paddy and I cannot imagine if it had sent thousands of emails to my customers. Reported the fault to the app developer and Uninstalled for the safety of my site. Developer has since been in touch to apologise and also confirm the issue is fixed. I already moved on to use my free Klaviyo back in stock flow that I hadn't even realised was readily available to me

Charming Beads
Yhdistynyt kuningaskunta
8 päivää sovelluksen käyttöä
18. lokakuu 2024

The customer support is very polite and helpful.
The app works great. I recommend this to everyone.
Please use it.

LONDA
Japani
8 päivää sovelluksen käyttöä
Doran vastasi 19. lokakuu 2024

Hi LONDA Store Owner,

I'm Andrew again from the Doran team.

Thank you for spending your time for such wonderful feedback. It really made our day!

It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better.

Whenever you need help with Doran, feel free to drop us a line via support@doran.app. We are always ready to serve!

Best regards,
Andrew

11. syyskuu 2024

Best support team ever!
Work like magic.

Ell Soll Fashion
Israel
22 päivää sovelluksen käyttöä
Doran vastasi 12. syyskuu 2024

Hi Ell

I'm Andrew again from the Doran team.

Thank you so much for giving us a good review.

It was very thoughtful of you to share that you are happy with our app. It gives us great encouragement to keep doing what we are doing in giving customers an excellent service experience.

If you have any questions or concerns, you can always reach out to us, we are happy to help.

All the best!
Andrew

9. syyskuu 2024

So far, I've only used the limited inventory widget but it is awesome!! Everything about Doran is great and works as expected, and in case you face any issues, the support team is quick to respond and is very helpful.
Special thanks to Andrew and the team for promptly fixing any issues I come across in any of their apps. I still haven't used most of the features included in Doran's new app but I have no doubt that the quality and support are top notch

ELight
Libanon
21 päivää sovelluksen käyttöä
Doran vastasi 10. syyskuu 2024

Hi ELight

I'm Andrew again from the Doran team.

We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!

We were very glad to read about your success and satisfaction with Doran <3

I really hope that our app remains to be beneficial to you in the long run as well.

If you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you.

Best regards,
Andrew

24. lokakuu 2024

perfekter Service, super Team,

Mein Shop
Itävalta
3 päivää sovelluksen käyttöä
Doran vastasi 25. lokakuu 2024

Hi Mein Shop Store Owner

I'm Andrew from the Doran team.

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any questions or issues along the way, please let us know!

Much appreciated.
Andrew

8. lokakuu 2024

This app perfectly meets my needs for back-in-stock notifications. It’s easy to set up and works seamlessly. I appreciate the prompt support from the team, and it has definitely helped improve customer experience on my website. Highly recommended!

ABK Grooming
Intia
4 päivää sovelluksen käyttöä
Doran vastasi 9. lokakuu 2024

Hi Yash

I'm Andrew again from the Doran team.

Thank you for your beautiful review. You have just made our day!
We will strive to deliver great experiences consistently.

As always, if there is anything we can ever help you out with, please do let us know.

Wishing you every success.
Andrew

23. syyskuu 2024

Highly recommend this app!! Amazing customer service and the app is really easy to use and customize.

MonPattern
Espanja
6 päivää sovelluksen käyttöä
Doran vastasi 24. syyskuu 2024

Hi MonPattern Store Owner

I'm Andrew from the Doran team.

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.

Please be assured that we are committed to continuously improving our services and meeting your expectations. Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.

Thank you once again for your valuable feedback.

Warm Regards,
Andrew

7. lokakuu 2024

Nunca tive uma experiência tão satisfatória.
O suporte é rápido, agil e o app atende as minhas necessidades!

MEDSTILLO
Brasilia
2 päivää sovelluksen käyttöä
Doran vastasi 9. lokakuu 2024

Hi MEDSTILLO Store Owner,

I'm Andrew from the Doran team again.

Your kind words warmed our hearts a lot 💕. We are so happy to hear such wonderful words from you. It has been a pleasure taking care of your site. Thank you so much!

Hope we will continue our communication in a fruitful way. Please contact us anytime you need. We're really looking forward to your next visit!

Best regards,
Andrew