Doran Product Reviews App & QA
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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So far so good with this app. I'm not at all technology minded and with the help of a you Tube video I was able set this up. I then needed some further help, so used the customer service that's available & I have to say Andrew & his colleague have been so helpful & patient.
If your a whizz you'll find this app had everything you need & you will be well away, if you're like me & not a whizz then you will still find it easy to use. Tap into the help resources that are available to help get you through it.
Thank you to Andrew for all your help.
Hi Sadie
I'm Andrew from the Doran team.
Thank you so much for your thoughtful feedback! We’re thrilled to hear that the app has been easy to navigate and that our resources have been useful for you.
Our team works hard to ensure the app is accessible for users of all skill levels, so knowing that you've found it user-friendly means a lot to us.
We will release more features some next weeks, I hope you like and support us.
Please don't hesitate to reach out if you need further assistance or have more feedback. Enjoy using the app!
Best regards,
Andrew
Doran is super easy to use and has helped us collect and display customer reviews effortlessly. The interface is clean, and it integrates smoothly with our Shopify store. Highly recommend for anyone looking to build trust with their customers!
Hi ZIRO,
I'm Andrew from the Doran team.
I'm Andrew from the Doran team.
Thank you for your wonderful review! We're glad to hear that Doran has made collecting and displaying customer reviews effortless for you.
It’s great to know that you find the interface clean and the integration seamless with your Shopify store.
Your recommendation means a lot to us! If you ever need any assistance or have suggestions, feel free to reach out.
Best regards,
Andrew
Liking the seamless and easy process of importing reviews. So far, it is still doing the "importing reviews" process. I want to know how long it takes for it to actually get to the website...
Hi ImmensumFitness Store Owner,
I'm Andrew again from the Doran team.
Thank you so much for your great review. We are happy that you shared them on the Shopify App Store. However, I think this is a product-related question. We apologize for the delay and not being able to support you in time and making you submit your question here.
After importing reviews from a third party, our app will take about 10 minutes to update and publish all reviews to your store.
We have also just sent you an email to support you, can you check your email?
Also, if you have any questions, please send us a message by clicking "Have a question" in the app for getting support.
Best regards,
Andrew
J'ai acheté ce produit récemment et je suis vraiment ravi de mon achat. La qualité est au rendez-vous, il répond parfaitement à mes attentes. merci.
Hi ZEN-TITUDE Store Owner,
I'm Andrew from the Doran team.
Thank you so much for your review! We're thrilled to hear that the product meets your expectations.
Don't hesitate to reach out if you need any assistance or have questions.
Best regards,
Andrew
Es muy genial tiene muchos complementos
Hi Nexo Digital Store Owner,
I'm Andrew from the Doran team.
We sincerely thank you for your positive review!
If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.
Best regards,
Andrew
Hi Mem Shopping Store Owner,
I'm Andrew from the Doran team.
Thank you so much for your great review. I'm so glad to hear about that.
We also just sent you an email yesterday, could you take your time to check your inbox?
Best regards,
Andrew
Hi Futura,
I'm Andrew from the Doran team.
Thank you so much for your review. I'm so happy to see it.
Please let me know if you have any other questions.
Best regards,
Andrew