Doran Product Reviews App & QA

Doran Product Reviews App & QA

Avaliações (119)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
11 de setembro de 2024

Good app, everything I need, enthusiastic support

uniipho
Vietname
About 1 month usando a aplicação
Questão respondida por Doran 12 de setembro de 2024

Hi uniipho

I'm Andrew from the Doran team.

Thank you for choosing our app and for putting your trust in us.

We are grateful that our support could be of service to your business.

Your generous words keep us motivated and help us continue to deliver great support seamlessly. We are here anytime you need.

All the best!
Andrew

Editado a 1 de setembro de 2024

O melhor aplicativo, o melhor suporte. Estou muito feliz e satisfeito.
O suporte tem sido maravilhoso desde o começo. A equipe está 100% disposta a resolver qualquer problema.
Eu estou adorando a experiência!

MEDSTILLO
Brasil
3 months usando a aplicação
Questão respondida por Doran 28 de agosto de 2024

Hi Juliana

I'm Andrew again from the Doran team.

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.
Please be assured that we are committed to continuously improving our services and meeting your expectations. Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.
Thank you once again for your valuable feedback.

Warm Regards,
Andrew

22 de outubro de 2024

Awesome !!!

Liquations
Índia
9 days usando a aplicação
Questão respondida por Doran 23 de outubro de 2024

Hi Brilluz

I'm Andrew from the Doran team.

I just wanted to thank you for sharing this review, we truly appreciate it! :)

Please contact us again anytime in the future if you have questions or perhaps need advice regarding our app.

I wish you all the best for your business!

Best regards,
Andrew

25 de outubro de 2024

Good app, and good suport, i try it from 1 week and i like them, i recomend it for every one

Squadafum
Brasil
8 days usando a aplicação
Questão respondida por Doran 26 de outubro de 2024

Hi Squadafum Store Owner

I'm Andrew from the Doran team

We wanted to take a moment to express our heartfelt gratitude for your review on our app.

Your kind words and positive review motivate our team to strive in providing top-notch services and a seamless app experience.

Thank you again for being a valued customer. Feel free to contact us anytime and we will be there with you.

Best regards,
Andrew

11 de novembro de 2024

Swift and Efficient Support! I've been using the Doran app for some time, and I’m really impressed with their customer service. Anytime I have a question or face a small issue, the support team is quick to respond and resolve it. They also implemented a new feature only because I asked for. The app is intuitive, easy to use, and seamlessly displays customer reviews. Highly recommend for anyone wanting to boost customer trust through reviews!

Ferdinando Kessler
Itália
6 days usando a aplicação
Questão respondida por Doran 12 de novembro de 2024

Hi Danilo

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Doran app and finding our support team helpful and responsive.

It's our top priority to make sure our users have the best possible experience, and we're glad we could implement the new feature you requested!

We're excited to be a part of helping you build trust with your customers through authentic reviews.

If you ever have more ideas or need assistance, just reach out – we're here to help! Thanks again for recommending us! 😊

Best regards,
Andrew

22 de outubro de 2024

Amazing app. User friendly, and the reason it is a great app is because of it's founder, Andrew. Kudos to his quick response for everything that I needed for a smooth experience. Thank you, Andrew.

KOACH BOX
Índia
7 days usando a aplicação
Questão respondida por Doran 23 de outubro de 2024

Hi Sunil

I'm Andrew again from the Doran team.

I'm very glad that you like our app and also that you were satisfied with our support.

Thank you so much for using another app Back in Stock also.

For the new feature, we will release it tomorrow. Please keep calm and I will notify to you soon.

Best regards,
Andrew

26 de setembro de 2024

Doran is a standout Shopify app, especially when it comes to customer support and service efficiency. From my experience, their team goes above and beyond to ensure users receive prompt and effective help. The app itself is well-designed, but what really sets it apart is the fast service. Anytime I’ve had an issue or question, the response has been almost immediate, often within minutes. This kind of quick turnaround makes a huge difference in running an online store smoothly.

Overall, Doran delivers a great experience not just with its app features but also with its fast and reliable customer service. For anyone looking for a Shopify app that values its users and makes sure their needs are addressed quickly, Doran is an excellent choice.

Zenith
Paquistão
13 days usando a aplicação
Questão respondida por Doran 27 de setembro de 2024

Hi Zenith Store Owner

I'm Andrew again from the Doran team 😉

We appreciate you taking the time to leave us such amazing feedback!

We could not be happier that you are seeing the advantages of using the app and that it adds more value to your business.

Thank you for your trust in our dedicated support. We are available to you whenever you give us a ping.

Cheers!
Andrew

27 de setembro de 2024

nice

My Store
Índia
11 days usando a aplicação
Questão respondida por Doran 28 de setembro de 2024

Hi there

I'm Andrew from the Doran team.

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Please let me know if you have any other questions about our app.

Best regards,
Andrew

4 de novembro de 2024

They are fast with helping you, i had trouble with importing my previuos reviews and they fixed it within hours!

Uncommon Things
Filipinas
5 days usando a aplicação
Questão respondida por Doran 5 de novembro de 2024

Hi Uncommon Things Store Owner,

I'm Andrew from the Doran team.

Thank you for spending your time for such wonderful feedback. It really made our day!

It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better.

Whenever you need help with Doran, feel free to contact us via support@doran.app. We are always ready to serve!

Best regards,
Andrew

7 de outubro de 2024

after discovering this app is powered by two hard working individuals I was surprised at how fast they get back to me and beyond happy with the help they offered! the best review app i've ever used

Heaven Sent Press
Estados Unidos
5 days usando a aplicação
Questão respondida por Doran 9 de outubro de 2024

Hey Heaven Sent Press Store Owner,

I'm Andrew from the Doran team.

Thank you for taking the time to share your review of the Doran with us.

With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚 We truly hope that we could be with you until the day your business prosper with Doran.

Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it. Please drop us a message anytime you need assistance. We're looking forward to supporting you again.

Warm regards,
Andrew