Doran Product Reviews App & QA

After trying multiple review apps I finally found Doran, and it was a perfect fit for my store, and it's probably a perfect fit for you too!

Being able to import reviews from other platforms is an excellent feature that works so much better than I initially expected.
Since I sell a lot on Ebay, it's really nice to be able to share the reviews from there in my Shopify store so that customers know what to expect from my products.

The app offers alot of customiziable widgets which allows you to integrate it basicly however you want in your store.

Everything is pretty straight forward, so I haven't felt the need to use their support (yet), but they seem very keen to help you out if you where to need it.

5/5 - The app is fantastic and I highly recommend it!

And on top of that, it's free!? Thats crazy

When it comes to Shopify review apps, I have left no stone unturned. Over the course of several months, I tested more than 60 different apps, trying to find the perfect balance between functionality, SEO compatibility, ease of use, and customer support. And after all this effort, I can confidently say that this app is, without exaggeration, the best review app available on the Shopify App Store. Here’s why:

1. Unmatched Functionality – No Other App Comes Close

Finding an app that covers every essential feature while maintaining simplicity is almost impossible. Yet, Doran Reviews & Questions manages to do just that. Every feature you could need is included, from intuitive customer review management to deep SEO integration. I’ve tested countless apps, and none come close to offering this level of completeness while keeping everything well-structured and accessible.

2. Outstanding Customer Support – Fast, Responsive, and Adaptable

Many apps promise excellent support, but very few deliver. Doran’s support team is beyond exceptional. No matter what customization or adjustment you need, they respond within minutes and resolve your request efficiently. They don’t just offer a “one-size-fits-all” solution; they tailor the app’s functionality to fit your store’s specific needs. This level of service is practically unheard of in the Shopify ecosystem.

3. Completely Free – Unbelievable Value for Zero Cost

One of the most surprising aspects of this app is that it’s completely free. When I first installed it, I assumed there had to be some sort of catch, but there isn’t. Considering the level of service, features, and reliability it provides, it’s almost impossible to believe that you don’t have to pay a premium for it. No hidden fees, no unnecessary upgrades—just a flawless app available for free.

4. The Only App That Does Exactly What It Should

One of my biggest frustrations with Shopify review apps is that they often come with unnecessary bloat or limitations that prevent them from working the way you want. Doran Reviews & Questions is different. It does exactly what a review and Q&A app should do—nothing more, nothing less. Even more importantly, reviews and questions are visible in the page source code, which is crucial for Google indexing. This is a feature that many competitors overlook, making Doran a game-changer for SEO.

5. Unique Schema Implementation

Unlike many other apps that rely on generic or incorrect schema markup, Doran has its own well-structured schema system. This means that search engines can properly understand and display your store’s reviews in search results, giving you a significant SEO advantage. With other apps, you often need third-party tools to fix their schema issues, but Doran gets it right from the start.

6. No Annoying Branding & No Forced Registration

A major downside of many review apps is excessive branding, forcing you to display their logo or promotional content. Doran, on the other hand, keeps things clean and professional. Even more importantly, it doesn’t force customers to register on an external system just to leave a review. This is a crucial advantage, as requiring customers to sign up for yet another account can drastically reduce review submission rates.

7. Constantly Improving – New Features Added Regularly

The team behind Doran isn’t just resting on their laurels—they’re actively improving the app with new features and updates. Unlike many apps that remain stagnant after launch, Doran listens to user feedback and frequently adds new functionalities, ensuring that it stays ahead of the competition. This commitment to improvement makes it a reliable long-term solution for Shopify merchants.

8. Flexible & Powerful Importing Features

If you need to import reviews, Doran has every import function you could possibly need. Whether you’re migrating from another platform, bulk importing CSV files, or syncing reviews from other sources, Doran makes the process smooth and hassle-free. The level of flexibility it offers in importing is superior to even the most expensive review apps on the market.

9. Final Verdict – The Absolute Best Shopify Review App

Let me be clear—I have no vested interest in promoting this app. I have spent 3-4 months testing and searching for the best Shopify review app, and Doran Reviews & Questions stands far above the rest. It’s not just good—it’s exceptional in every way. From its unparalleled features and SEO advantages to its incredible customer support and completely free pricing, this app is truly a hidden gem in the Shopify ecosystem.

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

Amazing Support & Reliable App! ⭐️⭐️⭐️⭐️⭐️

We've been using this app for a while, and it has been fantastic! The support team is incredibly responsive and resolves any issue quickly, every single time. Whether it's a small tweak or a major concern, they always go above and beyond to help. The app itself works seamlessly, making it easy for us to manage and showcase customer reviews on our store. Highly recommend it for anyone looking for a reliable review app with top-notch support!

I am so happy to find such a feature heavy app FOR FREE. And the team (of only 2 people) answer my qs within the same day. Because of how Shopify is set up, we needed some coding, provided by Doran and also are willing to collaborate & help me add to the store, to get the reviews to show up within a list in collection. Very happy with this app. Only wish The app could use my stores email to send the emails without having to do all the SPF MX log in again. Or just a more stream-lined way to do it. I am looking at you, Shopify! - update, I heard the team may be moving to a new moving to a new email systeme soon. So, my tiny complaints may be gone soon.-
But, one free app for review, test, image and video; tiered discounts for different type of reviewd, customer qs, review request email, star review, homepage review showcase, automatic curating of product specific FAQ, just mind blown .
Hope the team will keep it up. Thanks

The Doran Reviews App has been a fantastic addition to my business. It’s simple to use, well-designed, and makes collecting and displaying reviews effortless. Everything just works smoothly, which isn’t something I can say about every app out there.

What really stands out, though, is the team behind it. Their support is genuinely helpful—fast, patient, and proactive. It’s clear they actually care about their users rather than just offering generic responses. Whenever I’ve had a question, they’ve been quick to assist with real solutions.
If you’re looking for a solid reviews app backed by a team that’s both responsive and kind, Doran is a great choice.

Game-Changer for Gathering Customer Feedback!

I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly.

The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing.

Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

This app seems to be a miracle. Has almost all features you can ask for from a review app and all available in free plan. Moreover what I really loved was the support and proactive help that the team provides for any queries and issues.
Strongly recommend. Way to go!!

Such a nice app! Advanced, multifunctional and easy to use. Really recommend for everyone looking for great alternative for other pricy and popular apps on Shopify. Also, support is fantastic here!

The best app for collecting product reviews from customers! It’s very easy to use, without any unnecessary features that could complicate the process. I highly recommend it.