Marketing e‑mail Dotdigital
- Prezzi
-
Installazione gratuita. Possono essere applicati costi aggiuntivi.
- Valutazione
- 4,4 (19)
- Sviluppatore
- Dotdigital
Galleria immagini in evidenza
Lingue
Inglese. Francese. Spagnolo. Italiano. Olandese. Portoghese (Portogallo). Tailandese. Malese. indonesiano. russo. Tedesco. Giapponesee Coreano
Funziona con
- Check-out
- Shopify Flow
- Eventbrite
- Google Ads
- Loyalty Lion
- Zapier
Categorie
Tipi di campagne
- Campagne email
- Campagne via SMS
- Notifiche push
- Social media
- Newsletter
- Pop-up
- Moduli
- Landing page
- Sconti
- Premi
- Promozioni
- Email di upselling
- Email di cross-selling
- Carrello abbandonato
- Abbandono del sito
- Email di benvenuto
- Email di follow-up
- Email di avviso “Diminuzione di prezzo”
- Email di avviso “Di nuovo disponibile”
- Email di recupero clienti
- Prodotti consigliati
- Campagne di drip marketing
- Abbonamenti
- Recensioni dei prodotti
- Sondaggi
Gestione campagne
- Strumento Editor
- Modelli
- Generazione basata sull’IA
- Traduzione
- Localizzazione
- Codice personalizzato
- Font personalizzati
- Modifica in blocco
- Importazione ed esportazione
- Domini email
- Raccolta consensi
- Elenco di acquisizione via email
- Elenco di acquisizione via SMS
- Trigger e regole
- Automazioni
- Targeting
- Geolocalizzazione
- Segmentazione
- Aggiunta di tag
- Monitoraggio
- Reportistica
- Analisi
- Test A/B
- API e webhook
Gestione campagne
Prezzi
Scegli il piano più adatto alla tua attività.
Puoi ricevere addebiti esterni da Dotdigital separatamente rispetto alla fattura Shopify. Maggiori informazioni
Gratis
Installazione gratuita
I piani partono da 400 USD/mese. Sono previste variazioni locali.
Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo
Recensioni (19)
I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.
Hey Activeskin 👋
YAY, your review is awesome. Thanks for sharing.
Regards
Darren H
Dotdigital is an absolutely appalling app in a myriad of ways
- it was extremely complicated to set up (it took weeks) and ultimately you will end up sending emails from a noreply email address which sends a bad message to your customers about how much you want to hear from them! This alone should make you run a million miles the other way... you don't appreciate noreply email addresses as a consumer, so don't do it to your customers!
- expensive (it costs many times competitor products that perform better, have better reviews and are much simpler to implement)
- extremely difficult to implement and they don't like to assist... you'll have an 'account manager' who will quickly go through their extremely complicated app but they basically want you to pay them to set up emails for them. When I looked to find a dotdigital expert on Airtasker there were none because it is not a popular app.
- to top it all off the app then sent an email to our entire Shopify customer database - past and present - subscribed and unsubscribed - with no permission or warning which meant we were inundated with calls and emails from concerned customers thinking they were being phished or our website had been hacked. They also told me that this had happened before causing huge angst for customers prior to me. It is only a fundamentally flawed email software program that would sent out an email to an entire customer base with no warning. I wish someone had warned me before I spent thousands more than i needed to on an app that is overly complicated and ultimately doesn't deliver as well as far cheaper competitors. Having struggled to set up any email flows with dotdigital because it was so complicated, I have had no issues in setting up 4 email flows with Klaviyo (ie the problem is with dotdigital not with my skills after 22 years in business)! Take this as a heads up and research thoroughly before you go down this path. I regret it enormously.
Hey QueenB,
I’m sorry to hear you haven’t been satisfied with our product and services. I know you’ve been speaking with my colleagues about these issues already. I thought it was important to come back on a few of the points you’ve made:
- Shopify installation process: This is quick and easy for the majority of our customers. We’ve made it even easier recently by introducing a new wizard in our 22two release in May (outlined in this article: https://support.dotdigital.com/hc/en-gb/articles/115000061490-Set-up-Shopify-with-Dotdigital). I’m sorry if you ran into issues that delayed things getting set up. It’s rare we run into issues, but, occasionally it can happen as each customer’s situation/environment is unique
- No-reply from addresses: Customers have many options and flexibility in using custom from addresses and branded domains: https://support.dotdigital.com/hc/en-gb/articles/115000247204-All-about-branded-domains-or-sending-with-a-custom-from-address-CFA-
- Training/guidance: Our Customer Success Managers are happy to guide customers on using our product(s) - it’s something they do all the time. If you’re looking for a deep-dive session into a specific feature/function, that’ll sometimes need a dedicated training session delivered by our Training Team
- Unexpected email send: It’s not appropriate for us to respond specifically or directly on the circumstances leading to this incident. We don’t believe this was directly initiated by an action in our Technology or by our Team. Having said that, we’re going to assess whether we could introduce more in-app notifications/alerts to give our customers additional opportunities to avoid this outcome in the future. Overall, we’re really sorry and disappointed this happened, we know it wasn’t what you expected or intended.
Regards
Darren H
Dot Digital is very easy to use across both email and SMS. The customer support is also excellent and has been a great help guiding us through the platform and set-up of automated campaigns.
Hey Calibre Menswear 👋
Thanks for writing a review about us, much appreciated.
Regards
Darren H
Assistenza
Assistenza per l’app fornita da Dotdigital.
Sviluppatore
Lanciata
18 febbraio 2020
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